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Account Representative - State Farm Agent Team Member

Job in Prince Frederick, Calvert County, Maryland, 20678, USA
Listing for: Wayneshoemaker
Full Time position
Listed on 2026-06-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual, Customer Service Rep, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Prince Frederick

Benefits

  • Bonus based on performance
  • 401(k) matching / 401K
  • Competitive salary / Salary plus commission/bonus
  • Profit sharing
  • Paid time off (vacation and personal/sick days)
  • Opportunities for advancement / Growth potential
  • Training & development
  • Learn and grow in a professional environment with an experienced and successful agency
  • Individual mentoring and development
  • Clean, safe, friendly, and positive team atmosphere
Role Description

As an Account Representative
- State Farm Agent Team Member for Wayne Shoemaker
- State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Seeking to hire full‑time, in‑office work position.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long‑lasting customer relations.
  • Help our agency grow through customer acquisition and retention.
  • Demonstrate a strong work ethic and attendance.
  • Ability to be part of a team‑focused environment and support meeting agency goals.
  • Willingness and ability to learn, and to follow directions of team leaders.
Qualifications
  • Complete two pre‑employment assessments about 30 minutes each.
  • 5 years work experience.
  • Self‑motivated and ability to work independently as well as part of a team.
  • Able to produce results.
  • Ability to multi‑task.
  • Experience managing client relationships.
  • Able to effectively relate to a customer.
  • Bilingual – Spanish preferred.
  • Md State insurance licensing required.
Why work at the Wayne Shoemaker Agency
  • Over 30 years experience in the insurance and financial services business.
  • 4.9 Google Review Star Rating.
  • Community involvement.
  • Clean, safe, friendly, and positive team atmosphere.
  • Individual mentoring and development.
  • Professional license in your name.
  • Come see the office at: w
#J-18808-Ljbffr
Position Requirements
5+ Years work experience
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