Lead Gen Call Center Rep - Onsite Paid Training
Listed on 2026-07-27
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Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Location: Fulton
Register for Window Nation’s Onsite Hiring Event on Tues, July 28!
We’re hiring multiple full‑time Call Center Representatives (Lead Generation) for our onsite team in Fulton, MD.
Meet our hiring team, interview onsite, and qualified candidates who successfully complete the interview process may receive a same‑day job offer. Candidates who accept an offer must be available to begin paid training on Monday, August 3, 2026.
Hiring Event DetailsDate:
Tuesday, July 28, 2026
Interview Sessions (choose a time when registering through Indeed):
- Morning Session: 10:00‑1:00 PM
- Afternoon Session: 3:00‑6:00 PM EST
Location:
Window Nation Headquarters, 8110 Maple Lawn Blvd., Suite 300, Fulton, MD 20759
Hiring For:
August 3, 2026 training class
- Attend the onsite hiring event on Tues, July 28
- Work onsite in Fulton, MD
- Begin employment on Mon, Aug. 3
- Attend the required two‑week paid training program (Aug 3‑14)
- Interview directly with our hiring team
- Learn about the role, pay, training, and schedule
- Qualified candidates may receive a same‑day employment offer
- Paid training begins August 3
- Multiple full‑time openings available
Register through Indeed to select an interview time in either the morning or afternoon session. Walk‑ins are welcome as space permits.
About the RoleAs a Call Center (Lead Generation) Representative, you’ll connect with homeowners who have expressed interest in learning more about Window Nation products. Your conversations help identify customer needs and schedule qualified homeowners for appointments with our sales team.
This is an excellent opportunity for candidates with experience in:- Customer Service
- Call Centers
- Retail
- Hospitality
- Restaurants
- Inside Sales
- Telemarketing
- Other customer‑facing roles
If you’re comfortable talking with people, enjoy helping customers, and want to build communication and sales skills, we’d love to meet you!
What You’ll Do- Make outbound calls to prospective customers
- Ask questions to understand customer needs and interest
- Schedule qualified homeowners for in‑home appointments
- Follow established call guidelines while maintaining a natural conversation
- Accurately document customer information and appointment details
- Work toward individual and team performance goals
- Participate in ongoing coaching and development
- Starting pay of $18.75 per hour
- Monthly performance bonus opportunities
- Paid training beginning on your first day
- Ongoing coaching and support
- Opportunities for career growth and advancement
- Develop valuable communication, sales, and CRM skills
Attendance is required for the entire two‑week training program.
Training ScheduleDates:
August 3 through August 14, 2026
Days:
Monday through Friday
Hours:
8:00 a.m. to 5:00 p.m.
Candidates unable to attend the full training schedule will not be eligible for this hiring class.
Regular Work ScheduleAfter training, you’ll transition to one of our full‑time schedules based on business needs. Current openings include shifts that combine four weekday shifts with one weekend shift.
Available Schedules Shift 1- Monday, Tuesday, Wednesday & Friday: 8:00 – 5:00 PM
- Sunday: 9:00 – 6:00 PM
- Days Off:
Thursday & Saturday
- Monday through Thursday: 8:00 – 5:00 PM
- Days Off:
Friday & Sunday
- Tuesday through Thursday: 12:00 – 9:00 PM
- Friday: 1:00 – 10:00 PM
- Saturday: 11:00 – 8:00 PM
- Days Off:
Sunday & Monday
- Monday, Wednesday, Thursday & Friday: 9:00 – 6:00 PM
- Sunday: 10:00 – 7:00 PM
- Days Off:
Tuesday & Saturday
- Monday, Tuesday, Thursday & Friday: 8:00 – 5:00 PM
- Saturday: 10:00 – 7:00 PM
- Days Off:
Wednesday & Sunday
Our call center currently operates:
- Monday – Friday: 8:00 – 11:00 PM
- Saturday: 8:30 – 8:00 PM
- Sunday: 9:00 – 7:00 PM
- High school diploma, GED, or equivalent
- At least one year of experience in a customer‑focused role
- Be at least 18 years old
- Be authorized to work in the United States without current or future visa sponsorship
- Be able to work onsite in Fulton, MD
- Have reliable transportation
- Be available for the required training schedule
- Be able to work an assigned weekday and weekend schedule
- Demonstrate dependable attendance
- B…
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