Customer Service Manager - State Farm Agent Team Member

Benefits:

• Opportunity for advancement
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Free uniforms
• Paid time off
• 401(k)

• 401K
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement
• Learn and grow in a professional environment with an experienced and successful agency
• Individual mentoring and development
• Clean, safe, friendly, and positive team atmosphere.

• Administrative Assistant
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations
• Help our Agency grow through customer acquisition and retention
• Demonstrate a strong work ethic and attendance
• Ability to be part of a Team focused environment and support meeting agency goals
• Willingness and ability to learn, and to follow directions of Team Leaders

• Complete two pre-employment assessments about 30 mins each.
• 3 years work experience
• Self-motivated and ability to work independently as well as part of a team
• Able to produce results
• Ability to multi-task
• Experience managing client relationships
• Able to effectively relate to a customer
• Bilingual - Spanish preferred
• Md State insurance licensing required

• Over 30 years experience in the insurance and financial services business
• 4.9 Google Review Star Rating
• Community involvement
• Celebrate team member birthday and successes together
• Clean, safe, friendly, and positive team atmosphere
• Individual mentoring and development
• Professional license in your name
• Come see the office at: w