Front Desk Associate- Timonium
Job in
Mays Chapel, Baltimore County, Maryland, USA
Listed on 2026-09-13
Listing for:
Coppermine
Full Time
position Listed on 2026-09-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, English Customer Service
Job Description & How to Apply Below
Location: Mays Chapel
Position Summary
Front desk teammates are responsible for delivering an exceptional customer service experience to all customers and program participants. It is important for front desk teammates to be comfortable describing all programs to guests and respond quickly and professionally in all situations.
Position SummaryFront desk teammates are responsible for delivering an exceptional customer service experience to all customers and program participants. It is important for front desk teammates to be comfortable describing all programs to guests and respond quickly and professionally in all situations.
Essential Functions- Greet and assist all customers, potential customers, and staff in a courteous, professional and friendly manner. Be enthusiastic towards the children and their family.
- Assist existing and prospective customer regarding their individual registration and account needs.
- Signing new members up and handling basic billing.
- Provide program information and requirements in an accurate and courteous manner.
- Handles and resolves concerns and informs supervisor of unusual situations or unresolved issues.
- Answer phone with friendly and upbeat greeting.
- Sells snacks to customers
- Restock snacks and drinks
- Perform Daily Checklist for opening and closing procedures
Position Requirements
10+ Years
work experience
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