Customer Service Associate

Overview

Join to apply for the Customer Service Associate role at Wawa, Inc.

Soar with us  believe we can make life a little better every day – one smile, hoagie, or experience at a time. We’re a team-focused, people-first company committed to helping our communities and one another, with opportunities for growth and development as part of a winning team of Associate owners.

As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers.

Responsibilities include:

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, pizzas, and maintain a clean and organized coffee station.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and  for age-restricted products.
• Ensure stores are well-stocked and shelves remain fresh, full, and inviting.
• Maintain store cleanliness and safety by following established policies and procedures.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, trash disposal, and related tasks.

• Inclusive, meaningful benefits and rewards supporting Associates financially, physically, and emotionally (medical, dental, vision, mental health, ESOP, 401(k) + matching, Education Assistance, paid parental leave, store discounts, paid time off, flexible schedules, and wellness programs).
• Eligibility for benefits defined under plan terms.

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Hourly range: $15.50 - $19.25, depending on position, experience, and location. A $1.50 shift differential applies for hours between 12am and 6am. Reasonable accommodation is provided to complete an application upon request. Contact the Associate Service Center at  for accommodations. Wawa, Inc. is an equal opportunity employer; all applicants and Associates are treated without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or gender identity, citizenship status, disability, veteran or military status, genetic information, or any other protected characteristic.

Unlawful discrimination will not be tolerated.