User Experience Designer

Are you ready to make a significant impact by supporting critical national security infrastructure? T-Rex Solutions is looking for a fully cleared User Experience Designer 2 to join our dynamic team de, MD in support of the Intelligence Community.

• Support the UX Lead by conducting user research sessions (interviews, usability tests, contextual inquiries) to collect raw behavioral and attitudinal data.
• Execute discussion guides, screeners, and research protocols as defined by the UX Lead.
• Observe and document user behaviors, pain points, and patterns during sessions, distinguishing what users say from what they actually do or need.
• Administer quantitative data collection methods (surveys, card sorting, tree testing) in support of research plans set by the UX Lead.
• Compile and organize raw research data (notes, session artifacts) into clean, structured formats for UX lead to synthesize.

• Hands‑on experience conducting usability testing, interviews, and/or contextual inquiry directly with end users.
• Comfortable assisting research sessions alongside a UX lead; experience independently running research studies end‑to‑end (objective‑setting, study design, execution, and synthesis) is a plus.
• Working knowledge of both qualitative discovery methods (usability testing, contextual inquiry) and quantitative data collection methods (surveys, analytics review, A/B testing, card sorting, tree testing, session observation). Demonstrated experience is a plus.
• Strong note‑taking and data organization skills to capture and structure raw findings accurately for leadership synthesis and analysis.
• Reliable, detail‑oriented execution of research protocols with minimal need for independent research strategy or stakeholder presentation.
• Comfort operating with ambiguous, evolving requirements typical of mission/IC environments and ability to define research questions when none are handed to them is a plus.

• Operate in an agile development environment requiring the delivery of User Experience feedback on a weekly basis.
• Conduct User Experience research and optimization.
• Create final visual designs, storyboards, interaction flows, and interface guidelines.
• Take a user‑centered approach in crafting design solutions that meet both user needs and product strategy requirements.
• Work with Product Owners to rapidly prototype and iterate on multiple design solutions.
• Review final implementation with front‑end developers to ensure design standards are followed.
• Work across teams and communicate effectively with stakeholders within various customer bases to provide inspiration and constructive feedback to other Designers.
• Lead project life cycle design including interviewing customers, articulating customer requirements to design team, creating visual designs/prototypes, presenting information to customers, and helping solve and clarify questions and problems.

• Bachelor's degree and 10 years of related experience.
• Active TS/SCI with FSP required within 7 years.

In compliance with pay transparency guidelines, the annual base salary range for this position is $120,000 – $160,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.

• PTO available to use immediately upon joining (prorated based on start date).
• Paid parental leave.
• Individual and family health, vision, and dental benefits.
• Annual budget for training, professional development and tuition reimbursement.
• 401(k) plan with company match fully vested after 60 days of employment.

T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non‑merit based factors.