Children's Instructor & Research Specialist; Part-time

Description

You belong to a team of extraordinary people who are the soul of the Savage Branch
. You welcome customers and create a sense of belonging and fun with the classes and events you plan. You are the familiar face that is there to answer their queries and encourage their life‑long learning goals. You earn customers trust by creating memorable customer experiences.

You embrace and maintain an environment of inclusion, diversity, and respect for your coworkers and customers. Whether working directly with customers or behind the scenes, our remarkable team is committed to education that aids in the dismantling of unjust systems and creating a more equitable and just society for all people. As such, we work to ensure that this mission achieves our racial and social equity goals in all that we do.

We are seeking a highly motivated Children’s Instructor and Research Specialist to join our team! We offer a friendly, collaborative work environment and a generous benefits package including 15 paid holidays and your birthday off. Interested in joining our team?

• You engage well with others and love getting to know those around you
• You light up when you're in the presence of children
• You are passionate about delivering an extraordinary customer experience
• You are comfortable presenting to a crowd and are a teacher at heart
• You are a problem solver, lifelong learner
• You are a team player
• You are energetic and inspire fun
• You are empathetic and take time to understand the needs of your customers
• You are a great communicator and a patient listener, and anticipate the needs of those around you

• You develop a community‑driven course curriculum for children’s education classes
• You prepare and teach children’s classes for children (infants through 5th‑grade students)
• You earn customer trust by providing thorough and efficient research assistance to the public
• You take pride in our collection, making sure displays are attractive, plentiful, and current. You participate in collection maintenance and shelf‑reading assignments
• You have the technology know‑how to assist customers with basic computer skills, searching the internet, downloading e‑books, using e‑resources, and can assist at the copy/fax center
• When you make reading, viewing, or listening recommendations, your expertise and passion for connecting with our customers shines
• You create loyal customers with your exemplary customer service skills, expert reference know‑how, and talent for connecting customers with the information they seek
• You work at any HCLS Customer Service or Research Desk, stepping in to help where needed
• You host entertaining HCLS Branch tours of our amazing space, dazzling participants with your extensive knowledge of our services, events, and products
• You reach out to the community with meaningful events that meet customers where they are, and raise awareness of HCLS services such as our extensive e‑resources, and loanable Chromebooks and hotspots
• You embrace teaching classes in STEM education realm
• You visit schools to teach A+ Partners in Education classes, including book promotions, and provide instruction resources for high school and college students and staff, including duties related to events that fall outside HCLS operating hours
• You value professional training and development
• You jump in where needed to perform other duties and special projects, as assigned
• You can be depended upon to maintain regular and predictable attendance
• You take pride in adhering to all policies and procedures

• We are your place to learn, connect, and grow.
• We contribute to achieving HCLS' racial and social equity goals. Please view the Brave Voices, Brave Choices initiative
• We advance HCLS’ educational mission, effectively communicating our curriculum, which comprises Three Pillars (Self‑Directed Education, Research Assistance & Instruction, Instructive & Enlightening Experiences)

Requirements

• Four‑year college degree
• People skills – ability to work effectively with staff and customers of various races and ethnicities, and enjoy it
• Exemplifies extraordinary…