Casino Credit Clerk - Full-Time - Maryland

Casino Credit Clerk

Why We Need Your Talents:

The Casino Credit Clerk is responsible for supporting the core financial operations of the casino by ensuring the accuracy, security, and integrity of all customer credit and check-cashing documentation. This position serves as a key point of contact for guests utilizing credit services, delivering exceptional service while processing sensitive financial information with precision and confidentiality. The Credit Specialist plays a vital role in maintaining compliance with gaming regulations and supporting efficient, trustworthy transactions that contribute to a seamless guest experience across the property.

Where You'll Make an Impact:

• Verifies and posts confidential credit information and identification credentials into the patron's credit line.
• Processes casino credit applications and maintains customer files.
• Makes direct contact, either by phone or face to face with customers when taking credit applications.
• Makes direct contact with banks and consumer credit reporting agencies and casino credit reporting agencies.
• Makes direct contact with other casinos to obtain and document patron casino credit information.
• Inputs and authorizes new check cashing customers to computer system.
• Audits mail-in marker payments, return check logs, and return marker logs.
• Suspends customers with return check. Reviews and processes win/loss statements.
• Ability to extend complementaries in accordance with the property comp matrix.
• Performs all other duties as assigned.

Skills to Help You Succeed:

• Must be computer literate and detail oriented.
• Must be able to work flexible schedule, weekends and holidays.
• Ability to obtain and maintain all necessary licensing required for the position as required by the State Gaming Agency.

Must-Haves:

• High School diploma or GED required as well as one year of general office work experience.

Physical Requirements:

• Ability to sit for extended periods while performing computer and data-entry tasks.
• Ability to lift and carry up to 25 lbs (e.g., paperwork boxes, supplies).
• Occasional standing, walking, bending, and reaching to retrieve files and interact with customers.

Working Conditions:

• 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.

Perks

We Offer You:

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members may include:
• Free Basic Life Insurance
• Free Short Term & Long-Term Disability
• Generous retirement savings options
• Paid Time Off
• Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live! Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.