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Guest Experience Specialist - Casino & Hotel
Job in
Hanover, Howard County, Maryland, 21098, USA
Listed on 2026-08-25
Listing for:
Live! Casino & Hotel
Full Time
position Listed on 2026-08-25
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Live! Casino & Hotel is seeking a friendly and professional Contact Center Representative to serve as the primary point of contact for guests and team members.
You will handle calls, emails, and digital inquiries with a focus on warmth, accuracy, and resolving needs efficiently. The role emphasizes strong communication, product knowledge, and upselling opportunities to enhance guest experience and brand loyalty.
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