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Lead Guest Services Supervisor - Slots & Rewards
Job in
Hanover, Howard County, Maryland, 21098, USA
Listed on 2026-08-28
Listing for:
Live! Casino & Hotel Maryland
Full Time
position Listed on 2026-08-28
Job specializations:
-
Entertainment & Gaming
Event Management & Planning, Customer Service Rep
Job Description & How to Apply Below
Live! Casino & Hotel Maryland is seeking a Guest Services Supervisor to direct shift operations and ensure high-quality service across the slot floor and Live! Rewards desk. You will supervise frontline team members, coordinate service responses, and uphold departmental procedures and gaming regulations.
Your ability to lead staff, resolve guest concerns promptly, and support promotions will enhance gaming operations and create a memorable guest experience.
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