Executive Host

Why We Need Your Talents:

The Executive Host plays a pivotal role in creating meaningful, personalized experiences for our most valued guests while driving revenue growth and strengthening loyalty at Live! Casino & Hotel. As a highly visible ambassador of the Live! brand, you build lasting relationships with players, ensuring each interaction is engaging, memorable, and aligned with our commitment to exceptional service. Your ability to understand guest preferences, anticipate needs, and deliver tailored experiences directly contributes to increasing rated play, maximizing guest satisfaction, and growing gaming revenues.

By maintaining a strong presence on the casino floor and serving as a trusted point of contact, you help position Live! as the preferred destination for repeat visits and high‑value play. Through a combination of relationship management, strategic outreach, and a commitment to service excellence, you support the continued growth of our player base while reinforcing the welcoming, high‑energy environment that defines the Live!

experience.

USD $57,682.00/Yr.

USD $79,561.00/Yr.

The Executive Host plays a pivotal role in creating meaningful, personalized experiences for our most valued guests while driving revenue growth and strengthening loyalty at Live! Casino & Hotel. As a highly visible ambassador of the Live! brand, you build lasting relationships with players, ensuring each interaction is engaging, memorable, and aligned with our commitment to exceptional service. Your ability to understand guest preferences, anticipate needs, and deliver tailored experiences directly contributes to increasing rated play, maximizing guest satisfaction, and growing gaming revenues.

By maintaining a strong presence on the casino floor and serving as a trusted point of contact, you help position Live! as the preferred destination for repeat visits and high‑value play. Through a combination of relationship management, strategic outreach, and a commitment to service excellence, you support the continued growth of our player base while reinforcing the welcoming, high‑energy environment that defines the Live!

experience.

• Works with Management within budget for premium-rated players and VIP promotions.
• Maintains visibility and availability on the casino floor in order to meet and greet guests during individual visits as well as special events.
• Ensure guests have a favorable gaming experience through developing trust and confidence in their player development hosts.
• Evaluate customer’s play for comping needs.
• Issues comps and complimentary items in accordance with property comp matrix, as necessary and authorized.
• Responsible for managing and increasing rated play.
• Communicate with premium/rated players through telemarketing, letter writing about available services, promotional opportunities, and special events.
• Coordinates the lines of communication between guests and other departments to ensure quest satisfaction.
• Coordinates, and implements player promotional plans, processes, and programs.
• Review activities and promotional status with the Director/Vice President of Player Development.
• Meet with departmental director and managers as necessary.
• Supervise Casino Hosts.

• Analytical and critical thinking.
• Problem-solving and decision-making skills.
• Friendly and welcoming disposition.
• Ability to:
• Perform basic math calculations.
• Maintain strong interpersonal relationships.
• Knowledge of:
• Player Tracking System, AS400, Microsoft Word and E.D.T systems.
• Gaming regulations.
• Professional and business-appropriate appearance.

• Education:
  
  High school Diploma or GED equivalent.
• Educati…