Business Relationship Manager - Officer

Business Relationship Manager – Business Banking

As a Business Relationship Manager (BRM) in Business Banking, you will help improve the lives of our clients and the well‑being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.

• Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1–$5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000.
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses.
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
• Regularly conduct in‑person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process and review strategies with manager, making adjustments as needed.
• Identify and pursue potential new business clients, cultivating long‑term primary banking relationships.
• Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs.
• Provide leadership by actively supporting your assigned branches and protecting the firm by following sound risk‑management protocols and adhering to regulatory requirements.

• Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience.
• General business experience and knowledge of business credit, core business products and services, and how business needs vary by industry/market.
• Strong communication skills with individuals at all levels, internally and externally, with the ability to build relationships with clients and internal partners.
• Ability to balance client needs with associated risks and interests of the firm and recognize when to elevate or handle issues independently.
• Ability to prioritize daily tasks to achieve business objectives, owning problems on clients’ behalf and following through with commitment.
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint.

• Bachelor’s degree in Finance or a related field, or equivalent work experience.
• Strong current business network.

Competitive total rewards package including base salary determined by role, experience, skill set, and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation in the form of cash and/or forfeitable equity. Benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. Detailed compensation and benefits information will be provided during the hiring process.

We are an equal‑opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices, mental health or physical disability needs.