Master Stylist

GENERAL SUMMARY & SCOPE

The Master Stylist engages with guests, consults on hair care needs, and recommends products and services. The Master Stylist delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager with performance, people, and process focus.

• Perform hair services including design, cuts, color, texture, treatments, styling, updos, perms, blowouts, keratin, extensions, makeup, ear piercing (if applicable).
• Meet or exceed a $1250 average weekly sales goal and productivity goals for hair services while delivering exceptional guest service.
• Perform product demonstrations with guests to drive sales and guest service experience.
• Support execution of in‑store events, promotions and marketing initiatives.
• Stay informed about new and existing industry trends, products, and services, and be knowledgeable about the ingredients and benefits.
• Maintain prompt, regular attendance.

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk‑ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a total‑store and well‑rounded guest experience.
• Establish professional peer and brand partner relationships that foster collaboration.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory trainings and meetings for continuous professional development.

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Use booking and clientele systems to book guests for return services and events.
• Communicate supply needs to the Experience Manager to maintain guest readiness.
• Maintain store operational standards, including cleanliness of salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

• Cosmetology license.

• Previous relevant work experience is required.

• Proficiency with latest salon techniques for hair cutting, color, lightening, styling, texture, treatment, extensions, makeup, ear piercing where applicable.
• Proficiency with use of equipment and chemicals needed to perform technical work.
• Proficiency in demonstrating, recommending, and selling pro hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships, and build clientele.

• Work a flexible schedule to include days, evenings, weekends, and holidays.

• Continuous mobility during shift.
• Continuous lifting and/or moving up to 10 lbs during shift.
• Frequent bending, reaching, and twisting during shift.
• Ability to stand for long periods of time during shift.
• Continuous coordination and manipulation of objects during shift.

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

The pay range for this position is the higher of $15.00 - $20.20 per hour or services pay for the workweek pursuant to the Company’s Services Compensation Plan. Exact pay will be based on factors including, but not limited to, relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as…