Family Consultant and Case Manager

Job Summary

The Family Consultant and Case Manager serves as the primary coordinator for Autism Waiver participants and their families. This position combines family consultation, case management, treatment planning, staff supervision, and quality assurance to ensure participants receive high-quality, person centered services.

• Family Consultation – Provide family consultation services, educate caregivers, identify needs, support implementation of behavioral strategies, and maintain regular communication.
• Case Management – Coordinate services, monitor authorizations, complete assessments, coordinate referrals, and participate in interdisciplinary planning.
• Treatment Planning – Develop individualized treatment plans with measurable goals, review progress, revise plans, and collaborate with providers.
• DSP Supervision – Supervise DSPs through field observations, documentation review, coaching, performance monitoring, and corrective action when necessary.
• Training Responsibilities – Provide orientation and ongoing training on documentation, person centered practices, behavior supports, HIPAA, abuse prevention, safety, crisis intervention, and community integration. Conduct competency evaluations and maintain training records.
• Quality Assurance – Audit documentation, monitor treatment outcomes, ensure Autism Waiver compliance, participate in quality improvement, and support audits.
• Documentation – Complete treatment plans, assessments, supervision notes, progress notes, incident follow up, and family consultation documentation accurately and on time.

• Knowledge of autism spectrum disorders, person centered planning, case management, staff supervision, documentation, communication, and electronic health records.

• Behavior intervention training preferred. CPR and First Aid certification required.

• Maintain compliance with Maryland Autism Waiver standards, complete documentation timely, supervise DSPs regularly, demonstrate participant progress, and deliver ethical, person centered services.

• Bachelor’s degree in Human Services, Social Work, Psychology, Counseling, Special Education, Sociology, Human Development, or a closely related human services field required.
• Minimum of two years of experience working with individuals with Autism Spectrum Disorder, developmental disabilities, or behavioral health populations.
• Knowledge of the Maryland Autism Waiver Program, person centered planning, and community resources preferred.
• Experience supervising Direct Support Professionals preferred.
• Valid driver’s license and reliable transportation.
• Current CPR and First Aid certification.
• Full time position
• Pay rate $25 per hour