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Guest Services Director

Job in Centreville, Queen Anne's County, Maryland, 21617, USA
Listing for: Complete-Care-At-Corsica-Hills
Full Time position
Listed on 2026-08-30
Job specializations:
  • Healthcare
Salary/Wage Range or Industry Benchmark: 65000 - 100000 USD Yearly USD 65000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: Centreville

Guest Services Director

  • Full Time

  • Evening Shift

  • Supervisory Experience Required

  • 12 Weekends Per Year Required

  • No On-Call!

Complete Care at Corsica Hills is a pillar in the community of Centreville, MD.We approach every day with one goal:

To improve the lives we touch through high-quality healthcare and extraordinary compassion.

Why work for us?
  • You will have the opportunity to build a career with an established, highly successful organization in a caring and compassionate environment.

  • We are committed to your growth and success.

  • Come join employees who have become family!

  • Work today, get paid today!

Now Hiring:
Guest Services Director- A resident-focused position that ensures the needs of residents are met or exceeded by performing a wide variety of customer-focused tasks that vary with facility needs.

Responsibilities:
  • Work closely with the Admissions, nursing staff, dietary, activities, and Social Services to assist in the transition of new residents and their families to the facility.

  • Chart Document any applicable required care and/or socialization, answer call lights and handle residents’ needs as appropriate within their scope of abilities.

  • Communicate appropriately with Nurses and Aides regarding resident’s needs (i.e. medication requests, toileting, dietary needs, and any other requests that require special licensing/certifications to perform).

  • Participate in resident individual and group activities.

  • Complete other duties as requested by the Administrator and/or Director of Nursing.

Qualifications:
  • Ability to work independently or part of a group.

  • Computer knowledge.

  • One year experience in a customer service position.

  • Experience in working with vulnerable adult population or equivalent.

  • Specialized training or experience in geriatric care or gerontology is desirable.

  • Must have High school Diploma or equivalent and be able to pass a background test.

Complete Care at Corsica Hills is an equal opportunity employer.

Now Hiring:
Guest Services Director

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10.23.25

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