Medical Assistant

Under general direction provides direct patient care to patients of Clearway Pain Solutions Responsibilities include entering patient intake and provider orders into the Electronic Medical Record EMR requesting medical records utilizing Pharmacy Database Monitoring Program as directed by providers recording vital signs and medical history collecting patient information and facilitating patient flow Complies with measures to assure that patient customer satisfaction results are consistently maintained

Essential Duties and Responsibilities Perform job in accordance with Company Mission vision and goals

Assists patients with medical forms as necessary

Exercise confidentiality in all areas abiding by HIPAA rules and regulations

Accurately completes applicable paperwork; ensuring patient medical records are complete Prepares all forms and requisitions as instructed by the provider

Creates and maintains a positive atmosphere of customer service team work mutual respect professionalism and accountability at all times

Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit and confirming patient IDTakes and records patient vitals

Properly maintains examination rooms and all other clinical areas

Answers telephones in a professional manner and delivers messages promptly

Returns patient calls in a timely manner

Maintains and improves current skills and knowledge by attending all relevant meetings classes trainings and by keeping certifications current

Adheres to Infection Control Safety and OSHA standards as specified by State and Company standards

Maintains knowledge of and complies with established State Company and any other applicable policies and procedures

Instructs patients in simple procedurestests and dispenses appropriate educational materials

Relays provider orders to the patient

Prepares cleans and maintains ultrasound machine as appropriate

Draws up injections to be administered

Verifies that radiological and laboratory records are received and in the patient chart If radiological andor laboratory records are not in the chart takes necessary steps to obtain the records

Fits patients for durable medical equipment DME and completes all applicable paperwork

Obtains prior authorizations for radiology andor prescriptions as needed

Keeps rooms clean and stocked with supplies

Maintains stock of medicines and supplies as necessary Advises Office Manager when replacements are needed

Sterilizes and cleans instruments used in examinations andor procedures; maintains clean and hygienic environment

Monitors personal and provider staff task buckets in the EMRUnder the direction of the physician assists with providing Workers Compensation medication

Labels specimens accurately and distributes them to the appropriate personnel to ensure specimen integrity

Processes specimens and prepares them for shipping

Maintain lab area with ample supplies and in a clean and safe condition

Follows test requirements of laboratory and procures unaltered urine specimen for testing

Participate in and complete all required trainings and in services

Acts as a back up for Ancillary Medical Assistants performing Ancillary Medical Assistant duties as directed

Performs other duties as assigned

High School Diploma or equivalent

Must have knowledge of Internet and Microsoft Office software MS Word MS Excel MS PowerPoint MS Outlook Must have excellent written and oral communication skills including exceptional customer service

Must be able to establish and maintain effective working relationships with doctors clinical staff other co workers and the public

Must be able to work individually as well as within a team

Must be able to follow both verbal and written instructions

Must be able to work a flexible schedule

Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations

Must be able to multi task and prioritize

Must demonstrate extreme attention to detail

Must possess strong organization skills

Must be able to problem solve and use reasoning

Must be able to meet predefined quality standards

Must maintain and project a professional attitude and appearance at all time

Must have a working knowledge of the healthcare field and medical specialty as well as medical terminology

All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to…