Patient Services Coordinator; Walkersville

General Information

• Base Pay $15.00 - $18.00 / Hour
• Employee Type Full-Time Non-Exempt

Company:
Frederick Primary Care Associates, P.A.

Job Title:

Patient Services Coordinator

Hourly Pay: $15-18 per hour depending on experience

Additional Compensation:
Annual bonuses (variable depending on office and performance) and overtime opportunities are available at FPCA’s After Hours Clinic (eligible after 6 months of employment based on performance)

Schedule:

Full Time (Monday: 12:00 PM – 8:00 PM, Tuesday: 8:00 AM – 4:30 PM, Wednesday: 8:30 AM – 5:00 PM, Thursday: 8:00 AM – 4:00 PM, Friday: 8:00 AM – 4:30 PM)

Are you passionate about helping people of all ages in your community? Do you have a strong background in customer service and a desire to apply it to something truly important?

• Greet patients in a polite and inviting manner in order to facilitate a comforting and welcoming environment
• Answer phones timely and professionally in order to ensure office efficiency at every level of your office
• Maintain strict confidentiality of patients’ records according to the Health Insurance Portability and Accountability Act (HIPAA) standards and our company policies and procedures to ensure a safe environment for our patients
• Verify insurance coverage and patient demographics to aid our billing office and medical staff
• Maintain a clean and orderly waiting area to enhance the patient experience of your office
• Other duties as assigned

• High School Diploma or Equivalent
• 1+ year of customer service experience
• Experience in medical field preferred

• Health Insurance (Single and Family)
• Dental Insurance (Single and Family)
• Vision Insurance (Single and Family)
• Vacation Accrual (2 weeks)
• Holidays (up to 6 days per year)
• Sick Leave (1 week/year - first year is prorated)
• Employer Paid Life Insurance, Short-Term Disability and Long-Term Disability