Clinical Informaticist II - Behavioral Health

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately
101,500employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit

The Corporate IS Department is seeking a dynamic and talented Clinical Informaticist II.

The Clinical Informaticist II acts as the key resource for clinical areas representing specific applications throughout the organization. Acts as a liaison with facilities and other corporate staff for issues that involve Clinical areas and applications that share functionality. Participates and leads in the development, design, build, testing, implementation, support, maintenance and troubleshooting of assigned software applications and systems. Serves as a liaison between customers, Information Services staff and vendors.

Serves as a point of contact for physicians and other clinical staff including, but is not limited to: supporting clinical IT events; transferring knowledge to facility clinical IS staff; leading committees composed of facility clinical and corporate staff; providing documentation, process workflow and other functionality regarding necessary clinical information system sustainability, support, and development.

• Plans, facilitates, and evaluates improvements to information and communication technologies in collaboration with facility clinical leadership to address inter-professional workflow needs across all care venues.
• Maximizes effectiveness of applications by understanding available functionality, options and possible alternatives for software in production.
• Formulates reports, collects and analyzes data to identify trends that improve organizational performance and clinical outcomes.
• Develops and makes recommendations to modify policies and procedures impacted by information systems.
• Maintains a current knowledge of developments and issues in healthcare, evidence-based practice, healthcare informatics and regulatory.
• Articulates how new technology will impact current processes and procedures for the organization
• Serves as liaison to facility representatives to investigate and resolve customer service issues.
• Provides leadership in development, establishing ownership and maintaining work teams.
• Collaborates to develop efficient workflow and processing for end users to support safe patient centered care and quality standards.
• Communicates and provides rationale for decisions to other UHS corporate and facility staff.
• Identifies educational needs and collaborates with education team to design and implement end user education.
• Provides mechanisms for soliciting ongoing feedback from users and responds and follows-up with concerns in a timely manner.
• Keeps management well informed of activities, needs, problems.
• Develops and maintains communication flows that exceed customer expectations.
• Collaborates to provide knowledge of appropriate clinical design strategies to achieve or solve identified organizational needs.