Administrative Aide Outpatient at Frederick Health

Description

Join our dynamic rehab team! We're looking for a motivated Administrative Aide to support both front desk operations and hands‑on rehab care to our specialty outpatient clinic:
Crestwood Clinic (orthopedic & lymphedema).

This is a full-time opportunity for someone excited to work in a dynamic, patient-centered environment.
Monday through Friday schedule with no weekends!

• Enthusiastic about joining a thriving, energetic team
• Prior experience in a therapy clinic or healthcare setting preferred
• Familiarity with EMR systems and/or patient scheduling software
• Understanding of patient insurance benefits and ability to explain them
• Strong customer service skills with a commitment to professionalism, confidentiality, and service
• Effective verbal and written communication skills
• Strong interpersonal skills and ability to build rapport with patients and therapists
• Team-oriented with excellent organizational and time management skills
• Comfortable using departmental computer systems

Rehabilitation Aide Duties:

• Assist licensed therapists with therapeutic exercises and treatment procedures
• Prepare and maintain treatment areas and equipment
• Support therapists with patient-related tasks and equipment orders
• Clean and maintain therapy/exercise equipment

Administrative Duties:

• Answer phones and schedule patient appointments
• Register new patients and collect co-pays
• Organize and compile patient charts
• Perform weekly office supply inventory
• Input patient transactions and manage clinic data
• Complete daily, weekly, and monthly reporting
• Perform end-of-day procedures including financial reconciliation, deposits, and schedule management

A comprehensive benefits package (based on employment status), including:

• Medical, Dental, and Vision Insurance
• Health Savings Account with employer contributions
• Paid Time Off
• Continuing Education
• Short & Long-Term Disability
• Critical Illness & Accident Insurance
• 401(k) with investment options
• Company-paid Life Insurance + Voluntary Options
• Employee Assistance Program (EAP)
• Associate Discount Program
• Mentorship and leadership development opportunities

At Tx:

Team, we foster a therapist-driven culture built on teamwork, collaboration, and compassion
. Our associates are empowered to take ownership of their work and are supported in their professional growth. We believe in putting our people first—because when our team thrives, so do our patients.

Mission Statement:
“We believe that everyone should have the opportunity to live the healthiest life possible. By harnessing the collective power of our therapists’ hands and minds to heal, we create an environment of health, wellness, and vitality for our patients, our associates, our partners, and our communities.”