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Guest Experience Leader - Elevate Service & Training
Job in
Hanover, Howard County, Maryland, 21098, USA
Listed on 2026-07-08
Listing for:
Live! Casino & Hotel Maryland
Apprenticeship/Internship
position Listed on 2026-07-08
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management
Job Description & How to Apply Below
Live! Casino & Hotel Maryland is looking for a Guest Experience Manager to lead the development and enhancement of service standards that shape the guest journey. You will analyze feedback, identify service disruptions, and collaborate with various teams to ensure a consistent and exceptional guest experience.
The ideal candidate has a Bachelor's degree in hospitality management or a related field, possesses strong communication skills, and is committed to driving operational excellence and guest satisfaction.
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