Cafe Attendant

Pyramid Global Hospitality is a leading hospitality management company managing over 200 hotels and resorts across the United States, Caribbean, and Europe. With offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a focus on exceptional service and operational excellence.

We invite you to become part of our crew at one of the most desirable destinations on the Eastern Shore, the Inn at Perry Cabin. A Forbes 4‑star historic gem located along the serene Miles River in St. Michaels, Maryland, the Inn at Perry Cabin offers a unique Chesapeake Bay experience. The resort features a PGA‑designed golf course, a spa, a fleet of sailboats, a zero‑edge swimming pool, lush gardens, and a range of resort activities.

Our team of dedicated professionals strives to provide exceptional service and create lasting memories for all guests.

• Maintain cafeteria cleanliness
• Prepare foods and items to par levels
• Maintain a clean and freshly stocked buffet
• Communicate inventory needs
• Review Communication Log entries with leadership
• Ensure the duty check lists are complete
• Always present yourself in a friendly manner
• Maintain knowledge of hotel features/services, outlets, hours of operation, etc.
• Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed.
• Observe standards for the department in image, appearance, and grooming; properly represent the company and the profession to outside organizations and the community.
• Be knowledgeable of, implement, communicate, and comply with policies of Inn at Perry Cabin and its Hotel Human Resources Department.
• Assist in other areas as needed

None

High school diploma or GED required, some college or vocational course preferred.

Ability to communicate in English with hotel guests, suppliers, and employees; provide friendly, efficient and courteous service; work independently and exercise judgment to resolve personnel and production issues; handle stress inherent in interacting with co‑employees and resolving guest problems; work under pressure, be organized, self‑motivated and collaborative; strong positive attitude and ability to initiate light conversation with guests; knowledge of hotel property and operating hours of each guest service area;

basic knowledge of Charleston and surrounding areas; ability to provide legible communication; complete work in a timely, accurate and thorough manner; work effectively and relate well with senior management, colleagues, and individuals inside and outside the hotel; understanding of the luxury hotel environment; additional foreign language skills a plus.

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand for extended periods of time. Requires manual dexterity sufficient to operate standard kitchen equipment. Requires normal range of hearing and vision.
• Must be able to lift equipment, supplies, etc. of at least 30 pounds.
• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.

• Interior of hotel—occasional exposure to direct sunlight, high humidity, extremes of heat and cold, noise, and other conditions associated with the hotel environment.
• The work environment includes high guest contact and noisy, crowded environment; may involve varying conditions and circumstances with guests, staff, visitors, government agencies,…