Front Desk Agent

Description

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

• Operate hotel switchboard, take calls and provide information and transfer calls
• Welcome guests warmly, determine their needs, and manage the registration process.
• Take reservations in person, via email, or over the phone, including group bookings.
• Balance cash at the end of each shift and generate reports for the next shift.
• Manage guest check-ins and check-outs appropriately

• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
• Availability to work flexible schedules, including weekends and holidays.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Strong customer service skills with a guest-focused approach.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.

$17 - $19/hour

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

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