Hotel General Manager - Residence Inn Fulton, MD

Company Overview

Are you a dynamic leader with a passion for hospitality and a proven track record in Marriott hotel management? We are seeking an exceptional General Manager to elevate our Residence Inn by Marriott Fulton, MD to new heights of excellence! As part of the renowned Plamondon Hospitality Partners family, we are committed to delivering memorable guest experiences and creating a rewarding workplace.

Located in the vibrant city of Fulton, MD, our property offers guests a modern, comfortable atmosphere with convenient access to local attractions, dining, and shopping.

As the General Manager, you will lead the way in driving operational success, ensuring exceptional guest satisfaction, and inspiring a dedicated team to achieve excellence. This is a unique opportunity to leverage your Marriott expertise to make a significant impact on our esteemed brand.

• Operational Leadership:
  Ensure alignment with brand guest satisfaction standards and thresholds by maintaining high service levels, addressing guest concerns promptly, and implementing strategies to improve satisfaction scores. Oversee all hotel operations, ensuring smooth daily functions across departments while managing property maintenance to uphold a well‑maintained, safe, and clean environment.
• Team Management:
  Lead, develop, and support staff to foster engagement, high performance, and professional growth while overseeing housekeeping and maintenance teams to ensure efficiency and adherence to quality standards. Promote a positive workplace culture that encourages teamwork, accountability, and continuous improvement.
• Sales and Revenue Management:
  Contribute to strategic sales and collaborate with sales teams to maximize occupancy, grow market share, and enhance brand positioning. Utilize your expertise to optimize revenue through effective pricing and yield management strategies.
• Financial Management:
  Manage labor, budgets, forecasts, and financial performance to achieve revenue and profit goals. Collaborate with the Plamondon Hospitality Partners network to leverage best practices and optimize financial outcomes.
• Safety and Compliance:
  Ensure compliance with all safety, security, and regulatory standards to create a safe and welcoming environment for guests and associates while upholding brand guidelines and local regulations.
• Community Engagement:
  Represent the hotel in the local community, building partnerships and maintaining a positive reputation.

• Salary Range: $95,000 - $110,000
• Bi-Weekly Pay
• College Tuition and Gym Reimbursement
• Employee Discount Programs
• Opportunities for Growth:
  We love to promote from within, offering you a chance to advance your career
• 401(k) Retirement Plan plus match
• Comprehensive Benefits Package:
  Full-time employees enjoy medical, dental, and vision insurance, with options for both individual and family coverage. Eligibility is subject to a waiting period.
• Life Insurance Coverage
• Performance Bonus Program
• Pet Insurance Options
• Disability Insurance
• Generous Paid Time Off and Holiday Pay

• Minimum of 4 years of hotel management and/or Marriott hotel management experience.
• Post-high school coursework in hospitality from an accredited university in Hotel and Restaurant Management, Business Administration, or a related major.
• Strong leadership skills with a proven ability to drive team performance and guest satisfaction.
• Exceptional knowledge of Marriott brand standards, sales, and revenue management.
• Experience with FOSSE or Power of M preferred.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in hotel management software and Microsoft Office Suite.

At Plamondon Hospitality Partners, we believe that diverse perspectives and backgrounds make our team stronger and more innovative. We are proud to be an Equal Opportunity Employer and are committed to fostering an inclusive environment for all employees. Plamondon Hospitality Partners participates in the E-Verify program to confirm the employment eligibility of all newly hired employees.