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Guest Experience Champion - Front Desk
Job in
White Marsh, Baltimore City, Maryland, 21162, USA
Listed on 2026-08-29
Listing for:
Gulph-Creek-Hotels
Full Time
position Listed on 2026-08-29
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Hotel Front Desk
Job Description & How to Apply Below
Gulph Creek Hotels is seeking a Front Desk Agent in Baltimore, MD to deliver exceptional guest service at the front desk. Responsibilities include greeting guests, handling reservations, check-ins/check-outs, and providing information about local area and hotel policies.
The role requires strong communication and numerical skills, the ability to balance cash and maintain PMS data, and the ability to work closely with Housekeeping, Security and Maintenance teams to ensure guest satisfaction.
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