Team Member, Hospitality ​/ Hotel ​/ Catering

Job Location:

032664 - BLT Hanover - Hanover, MD 21076

Position Type:
Team Member

Salary Range: $15.00 - $18.00 per hour

• Present a neat, clean appearance, in company uniform.
• Greets each customer they encounter with a smile and a word of welcome or departure.
• Maintains a clean and safe environment for customers.
• Serves customers according to all company procedures and standards.

• Work with fellow employees as part of a team, helping others when they need a hand.
• Demonstrate a positive and enthusiastic attitude with co‑workers.
• Help new employees through training and orientation.
• Demonstrate patience and understanding when training others.
• Keep other employees informed about what he/she is doing.

• Be personally reliable.
• Understand posted work schedule and report to work as scheduled, on time, in uniform and ready to begin tasks.
• Provide appropriate notice when unable to be at work.
• Provide written notice for being late or absent as required.
• Understand and use approved time‑keeping system.

• Be open and receptive to requests, demonstrate flexibility and dependability.
• Demonstrate a positive and enthusiastic attitude with management.
• Adjust positively to requests for change from managers.
• Accept procedural changes positively and without loss of effectiveness.
• Alert management to station needs.
• Anticipate problems and bring them to management’s attention.
• Follow through with all commitments made.

• Takes action without being told, goes beyond what is simply required, maintain a high activity level.
• Help others when needed without being asked.
• Demonstrate a sense of urgency on the job, especially when it relates to pleasing the customer.
• Be effective working on more than one task at a time.
• Finish tasks completely once begun.
• Suggest ideas for solving problems, improving procedures, etc.

• 30 hour week are entitled to enroll in medical, dental and 401k benefits.
• 32 hour week are entitled to PTO.
• Period bonus potential up to $0.50 per hour for every hour worked.

Qualifications needed for this role.