Housekeeper - Campground

INTRODUCTION TO ROLE:

A housekeeper’s responsibilities include sweeping, mopping, dusting, and polishing. The housekeeper also ensures that all rooms are cared for and inspected according to resort standards. The housekeeper ensures that all vacation rentals, common areas, bathrooms, etc., are clean, “guest-ready,” and inspected in accordance with property standards.

• Seasonal roles are not eligible for health benefits.
• Seasonal rolesare eligible for sick time and holiday pay.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Cleaning:
  • Cleaning guest rooms, cabins, and cottage rentals, as well as communal areas and bathhouses
  • This includes dusting, polishing, linen changes, bathroom cleaning and sanitation, kitchen fixtures and appliance cleaning, trash removal, vacuuming, or floor cleaning.
    Stripping and making beds
  • Ensuring rooms and rentals exceed standards and are in working order before guest arrival.
• Laundry:
  • Provides laundry support as appropriate, including washing, drying, folding, and sorting laundry at the property.
• Guest Service:
  • Providing on-site guest support by responding to queries or requests through excellent customer service.
• Teamwork:
  • Collaborate with guest service, housekeeping, groundskeeping, and other departments to exceed guest expectations and achieve company and departmental goals.
  • Ensures the property is clean, orderly, well-manicured, and always guest-ready.
  • Performs other duties as assigned.
  • Demonstrates regular and reliable attendance.
• Safety Guidelines:
• Adhere strictly to rules regarding health and safety and are aware of company-related practices.

At least 1 year of commercial housekeeping experience, preferably in a hospitality setting (preferred)

• Movement:
  • While performing the duties of this job, the employee is regularly required to stand, walk, use hands, fingers, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. Climb or balance.
• Communication:
  • The employee is required to talk, listen, and provide excellent guest service.
• Ability to Lift:
  • Must frequently lift and/or move 25-50 pounds.
• Vision:
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.