Human Resources Specialist

Human Resources Specialist – Home Care Experience Required

Full-Time | Exempt | In Office

Senior Helpers of Baltimore & Central Maryland

At Senior Helpers of Baltimore & Central Maryland, we believe exceptional care begins with exceptional people.

We’re seeking an experienced Human Resources Specialist who understands the unique demands of the home care industry and is passionate about recruiting outstanding caregivers, supporting employees, strengthening culture, and building one of Maryland’s premier home care organizations.

This is not a traditional HR position focused solely on policies and paperwork. You’ll serve as a trusted member of our leadership team, helping attract exceptional talent, create an outstanding employee experience, maintain regulatory compliance, strengthen HR operations, and continuously improve the systems that support our growing organization.

If you’re an HR professional with home care experience who enjoys building teams, solving problems, improving processes, and making a meaningful impact every day, we’d love to meet you.

• At least five (5) years of Human Resources experience

• A minimum of two (2) years of Human Resources experience with a licensed Home Care, Home Health, Hospice, or Senior Living organization

• Experience recruiting and onboarding caregivers or other healthcare employees

• Experience with employee relations, coaching, and performance management

• Working knowledge of employment law and Human Resources compliance

• Experience supporting payroll audits, HR operations, and employee records management

• Experience using Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS)

• Excellent written, verbal, and interpersonal communication skills

• Proficiency with Microsoft Office 365

Applicants without previous healthcare or home care Human Resources experience will not be considered.

As our Human Resources Specialist, you’ll help build and support one of the organization’s greatest assets—our people. Working closely with the Director of Operations and Executive Leadership, you’ll play a key role in recruiting exceptional talent, strengthening employee engagement, ensuring compliance, improving operational efficiency, and developing scalable Human Resources systems that support our continued growth.

• Lead all recruiting efforts for caregivers and office employees

• Manage Hireology and all applicant workflows

• Source, interview, and evaluate candidates

• Coordinate interviews and New Hire Orientation

• Develop recruiting partnerships and community outreach initiatives

• Monitor recruiting metrics and continuously improve hiring strategies

• Create an exceptional onboarding experience from offer acceptance through successful integration into the organization

• Facilitate New Hire Orientation and ensure employees are fully Ready for Scheduling

• Coach managers on employee relations, performance management, and progressive discipline

• Support employee engagement, recognition, and retention initiatives

• Serve as a trusted Human Resources resource for managers and employees

• Foster a culture built on accountability, professionalism, teamwork, and continuous improvement

• Maintain complete, accurate, and audit-ready personnel files

• Coordinate employment documentation, background checks, licensing, certifications, and credential tracking

• Ensure compliance with employment laws, CHAP standards, COMAR regulations, franchisor requirements, and company policies

• Audit payroll information prior to payroll processing to ensure accuracy

• Coordinate benefits administration and maintain HRIS records

• Support HR audits, policy administration, and regulatory readiness

• Develop HR dashboards, reports, and workforce analytics

• Analyze recruiting, retention, turnover, and workforce trends

• Develop and improve HR systems, workflows, and Standard Operating Procedures (SOPs)

• Support annual handbook and policy updates

• Recommend technology, workflow, and process…