Systems Analyst Security Clearance

Position: Systems Analyst I with Security Clearance
Location: Saint Inigoes

Salary statement estimated starting salary range: usd $63,150.00/yr.

- usd $/yr. Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Description
* providing intermediate level technical support for hardware, software, and operating system issues across a dod enterprise environment
* serving as the primary point of contact for end users, resolving incidents, installing standard productivity suites, and ensuring service level agreements are met while documenting all work in the help desk system
* creating clear incident reports and maintaining knowledge‑base articles filling this position is contingent upon funding #li-tf1 requirements
* bachelor's degree in it, cybersecurity, data science, information systems, or computer science (abet/cae) or an associate's degree with four or more years of relevant experience or six years of experience
* active dod top secret clearance (or higher)
* three or more productive years in computer‑user‑support (cswf intermediate) or equivalent on‑the‑job training
* one of the following certifications: a+, network+, cnd, security+, gsec (or any dod‑approved baseline)
* ability to diagnose, troubleshoot, and resolve end‑user hardware/software problems desired skills
* advanced troubleshooting of windows 10/11, macos, and major linux distributions
* proficiency with microsoft 365 (exchange, teams, sharepoint) and saas applications used by dod
* experience with remote‑support tools (e.g., bomgar, teamviewer, vnc) and imaging solutions (mdt, sccm, ghost)
* strong command of active directory, group policy, and azure ad for account provisioning and de‑provisioning
* ability to script routine tasks (powershell, bash) to automate ticket resolution
* excellent written communication; proven track record creating user‑friendly knowledge‑base articles and step‑by‑step guides
* customer‑service mindset with a focus on meeting or exceeding sla targets
* familiarity with itil/itsm processes and incident‑management best practices clearance information src is a contractor for the u.s. Government, this position will require u.s. Citizenship as well as, a u.s. Government security clearance at the top secret level with top secret / sci eligibility travel requirements
* domestic travel up to 10 % of the year (≈ 2 weeks) for site visits, security assessments, or briefings at other dod locations
* international travel less than 5 % of the year, only when required for coordination with overseas partners and subject to clearance approval about us scientific research corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds.

This team is challenged daily to provide cutting edge technology solutions to our clients. Src offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more.

For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Eeo scientific research corporation is an equal opportunity employer that does not discriminate in employment. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.

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