Technical Writer II

* This position requires an Active Top Secret SCI with Fullscope Polygraph clearance to be considered.*

Pro Sync Technology Group, LLC (Pro Sync) is an award‑winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community.

The Technical Writer is responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation. Writes and edits technical documentation for all of the project’s hardware and software to include installation, configuration and how‑to documentation. Creates code documentation for software; produces implantation guides and end‑user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultation with technical personnel and other available resources.

• Assist in preparing and maintaining operations documentation, user guides, manuals and technical publications
• Use basic grammar concepts and write technical copy for various documents
• Gather technical information and prepare written text
• Maintain a current internal documentation library
• Use word processing and presentation tools such as MS Word, PowerPoint, and Visio
• Work with developers to produce quality documentation and training materials
• Work across all phases of documentation
• Prepare reports, responses, and briefings for a wide range of audiences
• Coordinate layout and design of documents
• Research and organize highly technical subject matter from multiple sources
• Express technical information in clear written form suitable for a wide audience
• Apply concepts for technical writing based on engineering drawings and technical information from engineers and subject matter experts
• Produce defense acquisition documentation, user manuals, training manuals, and other documentation for the end‑user community of DoD electronic equipment and systems
• Interpret engineering and maintenance drawings and operational procedures to convey large quantities of computer‑related information
• Produce technical documentation for cryptologic programs or projects developing analytic tradecraft methodologies
• Apply NSA DS‑89 technical manual standard to work products

The Technical Writer shall be responsible for creating clear, concise, and accurate documentation for the HPC organization’s software products, services, and processes. This role requires strong writing skills, a solid understanding of technical concepts, and the ability to translate complex information into user‑friendly content.

• Six (6) years’ experience as a Technical Writer in programs and contracts of similar scope, type, and complexity
• Familiar with the Linux CLI and related terminology
• Experience with technical writing tools such as MS Office Tool Suite, Mad Cap Flare, and Adobe Frame Maker
• Excellent written and verbal communication skills with strong attention to detail
• Experience implementing complex documentation practices within a software development environment
• Experience with markup languages including HTML, XML, and Markdown
• Experience creating technical documentation for a wide audience
• Experience with Atlassian Tool Suite (JIRA, Confluence)
• Experience with Git Source Control System

• Familiar with Agile software development methodologies
• Knowledge of the software development lifecycle

• A Bachelor’s degree in a technical discipline from an accredited college or university, or four (4) years of additional Technical Writer experience as a substitute