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Hybrid Help Desk Analyst — End-User Support; Tier 1
Job in
National Harbor, Prince George's County, Maryland, USA
Listed on 2026-05-25
Listing for:
CACI International Inc
Full Time, Part Time
position Listed on 2026-05-25
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location: National Harbor
CACI International Inc is seeking a Help Desk Analyst to join their FEMA Help Desk. The role entails providing Tier 1 support to FEMA end-users, troubleshooting system functionality, and supporting multiple applications. The successful candidate will work in a hybrid environment, 3 days a week at National Harbor or Orlando FL.
The ideal candidate should hold a bachelor’s degree and possess strong communication, problem-solving, and analytical skills. The pay range for this position is between $51,800 and $106,200, along with competitive benefits.
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