Senior Director, Customer and Operations Data Products

Location: Hunt Valley

You may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we're only getting started. At McCormick, we're always looking for new people to bring their unique flavor to our team.

McCormick employees - all 14,000 of us across the world - are what makes this company a great place to work.

We are looking to hire a Senior Director, Customer and Operations Data Products to join the team based at our Global Headquarters in Hunt Valley, Maryland. The position is hybrid eligible (50% onsite per month).

What We Bring To The Table:

The best people deserve the best rewards. In addition to the benefits you'd expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:

* Competitive compensation

* Career growth opportunities

* Flexibility and Support for Diverse Life Stages and Choices

* Wellbeing programs including Physical, Mental and Financial wellness

* Tuition assistance

Position Overview:

The Senior Director of Sales, Finance, Supply Chain, and Customer Service, Data Products will serve as McCormick's enterprise leader accountable for maximizing the strategic and commercial impact of McCormick's most critical Sales, Finance, Supply Chain, and Customer Service data assets. This role will own the roadmap and execution for a portfolio of data products that harness the value of retail POS, SAP, Financial, and other operations related structured and unstructured datasets.

This role effectively will lead and deliver their Data Products as if they are a Brand Marketing Senior Director. Reports to the Chief Data & Analytics Officer and serves as a key member of McCormick's Data Leadership Team, shaping enterprise data strategy across Sales, Finance, Supply Chain, and Customer Service, domains.

This leader will direct a high-performing team of five data product managers, driving excellence in data product design, governance, and delivery. They will ensure McCormick's data products are "Apple Simple" to find, trusted, and actionable-leveraging enterprise data intelligence platforms and catalogs such as Microsoft Purview or Data Bricks' Unity Catalog to scale data accessibility and usability across the business.

The ideal candidate brings deep Consumer Goods industry expertise (10+ years), a proven track record of building high-impact data products, and the ability to thrive in a high-urgency, performance-driven culture. They will be recognized for attracting, developing, and retaining top analytics and engineering talent while fostering a culture of innovation and accountability.

Key Responsibilities:

* Data Product Strategy & Vision:

* Defines the strategy and roadmap for Customer, Finance, Supply Chain, and Customer Service, data products that enable functional priorities and deliver measurable business value in alignment with McCormick's enterprise data strategies-both at the functional level, as established by the Data Owners, and at the enterprise level as established by the Chief Data & Analytics Officer (CDAO).

* Partners with stakeholders and Transformation & Technology Business Relationship Managers (BRMs) to prioritize initiatives based on business impact, ROI potential, and readiness for advanced analytics and AI applications.

* Directs the design and delivery of data products that generate tangible business outcomes while ensuring scalability, interoperability, and long‑term sustainability.

* Data Product Enterprise Delivery:

* Own the full lifecycle of McCormick's data products-from strategy and requirements definition through design, development, deployment, adoption, and continuous value realization-executed through a team of high-performing data product managers.

* Integrate and harmonize diverse data ecosystems (syndicated, household panel, social, first-party, proprietary R&D formulations, sensory, rewards, performance, and other structured/unstructured sources) into scalable, insight-rich data products that power analytics and AI solutions.

* Establish a unified data foundation-one ETL framework, one data characteristic schema, one integration approach-anchored by SAP master data as the central "cortex" driving consistency, interoperability, and speed across enterprise data assets.

* Deliver with velocity and precision: achieve activation of pilot data products within one day, new data ingestion within one week, and scalable AI and analytics solutions within one month-the aspirational benchmark ("moonshot") for data delivery excellence.

* Quantify and communicate business impact: rigorously measure ROI, adoption, and performance of all data products, ensuring alignment with McCormick's strategic objectives and measurable value creation across functions.

* Partner with Data Engineering, IT, and business stakeholders to ensure data products are cataloged, governed, and discoverable in enterprise data intelligence platforms (e.g., Purview, Unity Catalog).

* Enables relevant stakeholders to easily find, understand, and use trusted data by ensuring data products are…