Systems Administrator - Intermediate Security Clearance

Position: Systems Administrator - Intermediate with Security Clearance
Location: Aberdeen Proving Ground

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™ ASRC Federal is looking for a Systems Administrator to support their work with DEVCOM CBC G-6.

In this role, you will provide Tier 1, Tier 2, and Tier 3 IT support across DEVCOM CBC G-6 branches, triaging and resolving help desk tickets while delivering a broad range of systems administration, infrastructure, and end-user support functions. You will work closely with the DEVCOM CBC G-6 team and the IT Mission Support Center to coordinate resolution of all related trouble tickets, supporting everything from desktop and warehouse operations to network configuration, classified system support, and PKI token administration.

This is a broad systems administration and IT support role that spans the full support tier spectrum within the DEVCOM CBC G-6 environment. You will perform all support systems administration responsibilities including network license generation, PDQ Deploy package creation, network infrastructure design and installation, and technical support for Controlled Cryptographic Items, Citrix VPN, Virtual Desktop Infrastructure, and thin clients on both classified and unclassified networks, in addition to general Windows Server and Linux Server administration duties.

A typical week involves triaging and resolving assigned help desk tickets across all tiers, coordinating with DEVCOM CBC G-6 and the IT Mission Support Center on complex or cross-functional issues, performing Enhanced Trusted Agent duties for PKI hardware token issuance, executing data sanitization on equipment designated for turn-in or destruction, and supporting network configuration and cabling activities as directed. This role requires a technically versatile systems administrator who is comfortable moving between desktop support, infrastructure work, and classified system administration, and who applies sound judgment and consistent adherence to DoD cybersecurity guidelines across all activities.

KEY RESPONSIBILITIES
* Provide Tier 1, Tier 2, and Tier 3 IT support across DEVCOM CBC G-6 branches, triaging all assigned help desk tickets and coordinating resolution with the IT Mission Support Center and G-6 staff
* Perform Enhanced Trusted Agent responsibilities for issuing and maintaining PKI hardware tokens to DEVCOM CBC personnel for classified and privileged user systems
* Execute data sanitization procedures on CBC equipment designated for turn-in or destruction in accordance with Army and NSA data destruction policy and guidelines
* Generate new network licenses for commercial off-the-shelf software, maintaining accurate license tracking in accordance with Cybersecurity-approved methods
* Create PDQ Deploy packages for supported software applications, supporting centralized software deployment across the DEVCOM CBC G-6 environment
* Design and install well-functional computer network configurations, connections, and cabling in support of new installations and infrastructure changes
* Provide technical support for Controlled Cryptographic Items, Citrix Virtual Private Networks, Virtual Desktop Infrastructure, and thin clients on both classified and unclassified networks
* Perform general system administration duties for Windows and Linux servers
* Follow all DoD and Army cybersecurity guidelines across all support activities, escalating cybersecurity concerns to the appropriate branch as directed REQUIRED QUALIFICATIONS
* Bachelor's degree (BA/BS) in Computer Science, Information Technology, Engineering, or a related field or 4 additional years of experience (for a total of 5 years) in lieu of the degree
* 1 or more years of experience in systems administration, IT support, or a related technical field
* Experience with Windows-based systems administration including Active Directory, network configuration, and desktop support
* Familiarity with software deployment tools or package management in an enterprise IT…