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Help Desk Manager: Lead Tech Support & SLA Champion
Job in
Jennie Run Estates, Charles County, Maryland, USA
Listed on 2026-06-10
Listing for:
College-of-Southern-Marylan
Full Time
position Listed on 2026-06-10
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
The College of Southern Maryland is seeking a Help Desk Manager responsible for overseeing the Help Desk operations, leading a team of technicians to provide exceptional customer support and technical assistance.
This role demands strong leadership skills and a solid technical background in IT services, ensuring alignment with organizational goals while managing service requests and escalations effectively.
Competitive benefits, including health insurance and a retirement plan, are offered. Apply today to join a top community college committed to student success!
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