System Administrator

Company Overview

Unisity, LLC is a Service‑Disabled Veteran Owned Small Business providing expert services in the Information Technology fields. We pride ourselves on delivering what is promised, as some would say we "just do". We are highly‑qualified, self‑driven professionals who work toward a common goal as a team, leading when appropriate and following when needed.

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day‑to‑day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers.

Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day‑to‑day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in‑depth experience in trouble‑shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remain involved in the resolution process
• Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and install/load operating system software, troubleshoot, maintain integrity and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Support the design of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications and software integration

• Ten (10) years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity
• Bachelor’s degree in a technical discipline from an accredited college or university
• Five (5) years of additional System Administrator experience may be substituted for a bachelor’s degree
• U.S. citizenship and position‑appropriate security clearance. Active TS/SCI security clearance with customer‑appropriate polygraph is required

$205,000 – $215,000 (Annually)

Annual Compensations figures listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to government contract rates, education, relevant prior work experience, knowledge, skills, and competencies, certifications, and geographic location.

Unisity, LLC believes in generously supporting employees as they prepare for retirement. The company automatically contributes an additional 12% of each employee’s gross compensation to the company 401(k) plan, with no requirement for employee matching. All…