Senior UX Designer Security Clearance

Position: Senior UX Designer with Security Clearance
Location: Windsor Mill

Who we are:

Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that government will face tomorrow.

We are proud to employ and support military veterans who bring mission-first mindset, technical expertise, and leadership qualities that strengthen our work. Veterans, transitioning service members, and military spouses are strongly encouraged to apply. Senior UX Designer Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries.

By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. Softrams, acquired in November 2024, forms the core of Tria Federal’s new Public Health business unit. Tria Federal (Tria) delivers mission-critical technical expertise and digital services informed by deep customer expertise to Health and Public Safety agencies across the federal sector.

At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being.

Job Description:

  Tria Federal is seeking a Senior UX Designer to lead human-centered design efforts supporting a large-scale federal healthcare quality and payment modernization initiative. This role will drive end-to-end design across complex, high-visibility digital services used by hundreds of thousands of healthcare professionals and administrative users nationwide. You will work across multidisciplinary agile teams to design usable, accessible, equitable, and scalable experiences aligned with real-world workflows in highly regulated environments.

As part of a mission-focused delivery organization and as a member of Tria’s Human Experience Practice, you will help shape digital experiences that reduce administrative burden, increase transparency, and improve national-scale service delivery. This is an opportunity to design meaningful public-sector systems where your work directly influences policy implementation, operational efficiency, and digital transformation affecting millions of Americans.

Required Qualifications:

  
* 5+ years of experience in UX design, product design, or human-centered design for complex digital systems.
* Demonstrated experience designing enterprise, B2B, healthcare, civic technology, or highly regulated digital products.
* Strong experience creating user flows, information architecture, wireframes, and high-fidelity prototypes using tools such as Figma.
* Experience working in Agile environments and collaborating within sprint teams using tools such as Jira and Confluence.
* Knowledge of accessibility compliance including Section 508 and WCAG 2.1 or higher.
* Experience designing and contributing to design systems and reusable component libraries.
* Strong critical thinking skills with the ability to evaluate alternatives and communicate trade-offs effectively.
* Excellent oral and written communication skills and must be detailed oriented. 
* Excellent facilitation, storytelling, and stakeholder engagement skills.
* Ability to obtain and maintain a U.S. Federal Position of Trust clearance designation. 
* Must reside in and be able to perform work in the United States. 
* Must have lived in the United States for 3 of the last 5 years.
* Must be able to work onsite (Windsor Mill, MD) at minimum once a week.  AI-Enabled Design Capabilities, Baseline…