Senior Support Engineer

Requisition Details

• Requisition : 425015
• Work Area: Customer Service and Support
• Expected Travel: 0 - 30%
• Career Status: Professional
• Employment Type: Regular Full Time
• Career Level: T3-2
• Original Posting Date: 05/27/2025
• Location: Newtown Square, PA
• Work Model: Hybrid

SAP America, Inc. seeks a professional for detailed design and implementation of business processes; enforces innovation, service offerings and productization.

• Evaluation of innovative industry and technology trends and development of corresponding industry process and solution maps.
• Support for internal strategic portfolio planning.
• Enforcement of industry-specific service offerings.
• Detailed design of industry-specific / corporate customer processes.
• Identification of enterprise services.
• Proposal of software decisions (SAP/Non-SAP products) within the customer Process, Application, and IT landscape based on BPP.
• Mapping of business process to enterprise IT architecture.
• Define requirements for individual development or integration needs.
• Performance of reviews (process oriented and relation to IT mapping).
• Define corresponding organizational structure.
• Map and validate performance indicators (designed by Transf. Manager).
• Implementation of designed processes.

• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field of study and six (6) years of experience in the job offered or related occupation.
• Alternatively, a Master's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field of study and four (4) years of experience in the job offered or related occupation.

• Technical and functional knowledge of SAP Finance modules and SAP Controlling Modules.
• Implementation experience of SAP Finance functionality.
• Application support skills to support SAP Finance functionality.
• SAP Netweaver Architecture knowledge.
• Business Process performance optimization skills.
• Analysis of SAP Finance core business processes and related interfaces.

Position requires up to 30% domestic travel to various and unanticipated client sites.

The annual base salary range for this position is $125,611 - $155,144. The targeted combined range for this position is $125,611 - $176,300. The actual amount to be offered to the successful candidate will be within that range, dependent upon education, skills, experience, scope of the role, and location.

SAP is committed to the values of Equal Employment Opportunity. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.