Manager, Integration Technician​/Engineer OR Audio Visual Integration Manager

• Full-time

FusionPoint, Inc. (FusionPoint) provides an array of Management Support, Document Lifecycle and AV/IT Services to the federal government and the private sector. FusionPoint is a certified
-SBA 8(a), WOSB8(M), SDB and an SDVOSBcompany.

Primary Function

Manage strategic technology recommendations and oversee the audio visual integration support operation, including participation in all aspects of the integration projects from the design phase through to testing and client training. Provide technical expertise to the Management Team and Clients, offering state-of-the-art solutions and forward-thinking approaches to system design.

Responsibilities AND DUTIES

• Continually research and provide evaluation on industry-wide technology trends
• Provide expert-level familiarity with AV systems and equipment; intuitively interact with new equipment and applications with ease and familiarity
• Manage the full life cycle of integration projects; take the business requirements from the client and define the full integration design in support of their communication goals
• Manage the operational aspects of integration projects and scope
• Manage the clients’ expectations with regards to scope and timeline
• Serve as the communication hub between the client, the implementation team and the management team by effectively and regularly communicating integration project expectations to project team members and stakeholders.
• Serve as liaison between the team and facilities contractors responsible for installing components critical to AV operations (power, data etc.). Ensure a timely and accurate integration of these non AV components within the installation timeline.
• Establish integration documentation and ensure proper metrics and utilization are tracked
• Facilitate meetings as needed to keep project on track and project teams/stakeholders well informed on project status;
  Resolve and/or escalate issues in a timely fashion
• Create/update drawings as needed for room modifications and installations
• Provide regular equipment recommendations for upgrade and maintenance
• Maintain project stability and velocity by proactively managing changes in integration project scope, identifying potentials pitfalls and devising contingency plans
• Supervise AV Installers and Installation teams. Motivate teams to work together in the most efficient manner, mitigating team conflict and communication problems
• Perform Quality Control (QC) procedures to assure completed installation meets original design and intent requirements including, but not limited to, VC operation, PC/Laptop connectivity and display, audio and video performance both in room and to far end, configuring VC codec options, and control system operation from a user’s perspective.
• Post room QC create punch list and manage installer fixes as needed.
• Carry out basic engineering troubleshooting in existing conference rooms; proactively provide ideas to improve users and technicians’ experience in the room

SKILLS REQUIREMENTS

• Self-motivation to research and test new technologies; enthusiasm for technology solutions and new approaches to familiar challenges
• In-depth knowledge of legacy and cutting-edge multimedia systems and equipment used in best‑in‑class conference centers
• Candidate must have a commitment to excellence and to ongoing education in A/V, engineering or IT and to the mastery of his or her craft
• Strong writing and engineering documentation skills
• Strong analytical, problem‑solving and troubleshooting skills related to A/V design & equipment
• Experience installing cable pathway systems (cable trays, cable racks, J‑hooks or D‑rings).
• Experience installing, terminating, testing, labeling, and documenting horizontal, backbone and other cables.
  Test, troubleshoot, and document test results for cabling and audio visual equipment.
• Assist with mounting of Flat Panel Televisions and Brackets; and Loudspeakers
• Ability to dump code into control systems and perform onsite tweaks and adjustments
• Knowledge of various AV connectors and terminations including soldering connectors and components
• Ability to interface effectively with a variety of people including team personnel,…