System Administrator Security Clearance

Position: System Administrator with Security Clearance
Location: Annapolis Junction

Join the Mission at Cyber B.A.T. At Cyber B.A.T., we believe in one simple idea:
Take care of those that take care of you. We're a Service-Disabled Veteran-Owned Small Business delivering engineering, cybersecurity, software, systems, and mission-focused consulting solutions to government customers and industry partners. We combine the impact and innovation of a growing company with the culture and flexibility of a close-knit team. When you join Cyber B.A.T., you're not just taking a job, you're helping solve meaningful challenges alongside people who value collaboration, technical excellence, and having fun while doing it.

Why People Love Working Here
* Employee ownership opportunities - every employee has equity in our success
* Annual company retreats (yes... actual destinations)
* 5 weeks PTO + flexible work environment
* Employer-paid medical and dental for employees and dependents
* Up to 10% 401(k)/profit sharing contribution (no match required)
* Monthly happy hours and team events
* Referral bonuses
* Opportunity to make visible impact without getting lost in a giant organization

Position Overview Cyber B.A.T. is seeking a Senior System Administrator is responsible for administering, maintaining, and optimizing enterprise IT systems while providing advanced technical support across complex computing environments. This role serves as a technical leader, supporting system architecture, resolving complex infrastructure issues, and ensuring the reliability, security, and performance of mission-critical systems. What You'll Do
* Provide implementation, troubleshooting, and maintenance support for enterprise IT systems.
* Manage the day-to-day configuration, administration, and operation of IT systems.
* Provide Tier 1 (Help Desk) support by identifying, diagnosing, and resolving technical issues.
* Provide Tier 2 (Escalation) support for advanced technical problems and system outages.
* Assist users with accessing, utilizing, and troubleshooting IT systems and applications.
* Monitor, maintain, and support client, server, storage, network, and mobile device environments.
* Perform day-to-day system operations, maintenance, and problem resolution across enterprise infrastructure.
* Escalate issues appropriately and communicate system status to agency management and internal customers.
* Optimize system performance and resource utilization through capacity planning and performance analysis.
* Perform advanced troubleshooting, root cause analysis, and resolution of complex IT system issues.
* Provide detailed technical analysis, recommendations, and feedback for escalated service requests.
* Support dispatch systems and coordinate the resolution of hardware-related issues.
* Configure, administer, and maintain Linux, UNIX, and Windows operating systems.
* Install, configure, upgrade, and maintain operating system software.
* Maintain the integrity, availability, and security of operating systems and network components.
* Implement operating system enhancements to improve system reliability and overall performance.
* Support the design and implementation of enterprise systems, mission architecture, and associated hardware solutions.
* Apply knowledge of Service-Oriented Architecture (SOA) to support system administration and infrastructure integration.
* Analyze and resolve complex issues involving server hardware, enterprise applications, and software integration.
* Collaborate with technical teams to ensure systems meet operational and mission requirements. What We're Looking For

Required Qualifications
* Active TS/SCI Clearance with a current Maryland Polygraph
* Ten (10) years of experience as a System Administrator supporting programs and contracts of similar scope, type, and complexity.
* Experience providing Tier 1 (Help Desk) and Tier 2 technical support in enterprise environments.
* Extensive experience administering Linux, UNIX, and Windows operating systems.
* Strong troubleshooting and root cause analysis skills for complex IT infrastructure issues.
* Experience supporting client/server, storage, network, and mobile device environments.
* Experience monitoring system performance, conducting capacity planning, and optimizing resource utilization.
* Knowledge of enterprise systems architecture and mission infrastructure design.
* Working knowledge of Service-Oriented Architecture (SOA) and system administration interdependencies.
* Experience integrating server hardware, enterprise applications, and software solutions.
* Strong understanding of operating system administration, network configuration, and infrastructure management.
* Excellent analytical, communication, and customer support skills.
* Ability to support mission-critical systems in secure enterprise or government environments.
* DoD 8570 IAT Level II certification is required.
* Bachelor's degree in a technical discipline and five (5) years of System Administrator experience supporting programs and contracts of similar scope, type,…