Senior Technology Solutions Specialist

Senior Technology Solutions Specialist #450

Target Hiring Range: $120,000-$140,000

Department: Support Operations

Posting Date Range: 9/3/2026-9/17/2026

Pay Grade Range: $102745-$173959

Work Hours: 9:00 am - 6:00 pm

FLSA Status: Exempt

Work Location Status: Hybrid – Hybrid

Schedule:

At least 3 days onsite per week.

All remote or hybrid work arrangements must be performed from within the continental United States, subject to Sergeant at Arms approval.

The Senate Sergeant at Arms does not pay for relocation expenses.

This vacancy announcement closes at 11:59pm EST. Late applications will not be accepted.

The Target Hiring Range for this position is:$120,000-$140,000

The Sergeant at Arms Printing, Graphics, and Direct Mail (PGDM) department is seeking a highly skilled and motivated Senior Technology Solutions Specialist to join our team. This role will primarily focus on collaborating with the Technical Manager to provide technical support and assistance for internal applications. The successful candidate will also play a key role in the implementation and deployment of new technology solutions, ensuring seamless integration with existing systems.

In addition, optimal system performance and business continuity will be supported through advanced strategies for fault tolerance, monitoring, automation, and optimization. Key responsibilities include developing failover systems, load-balancing solutions, and geographically dispersed systems to minimize the impact of disruptions, along with testing recovery procedures and implementing continuous monitoring for early issue detection. The Senior Technology Solutions Specialist will optimize workflows using lean methodologies and systems thinking, automate tasks for efficiency, and collaborate with teams to integrate systems and meet evolving business needs while identifying opportunities for process improvement, streamlining, and automation, and working toward their implementation.

Troubleshooting and resolving technical issues related to applications and systems, as well as conducting regular system maintenance and updates to ensure optimal performance and security, will also be crucial responsibilities of this role. This position will align technical solutions with organizational goals, document best practices, and upgrade systems with minimal oversight, ensuring redundancy and failover capabilities are integrated into planning and execution.

By joining our team, you will play a crucial role in supporting PGDM’s applications and systems and become an essential part of our support system. We value creativity, attention to detail, and innovation, as they are integral to our success.

Deploys and upgrades software solutions and operating systems, implementing system and server modifications to meet the needs of the organization. Conducts compatibility evaluations of new software versions for applications supported by other CIO groups to ensure no adverse impact on the operating system or other applications.

Leads market research, evaluation, design, and implementation of technology solutions to meet business requirements.

Monitors the impact of technological developments, identifies emerging technologies, and scopes potential Senate utility.

Leads cross-organizational teams in communication, documentation, design, deployment, governance, and ongoing support of complex IT systems.

Develops and maintains technical support documentation and standard operating procedures, and participates in Change Management.

Serves as the highest-level internal escalation point for issues affecting supported solutions. As necessary, works with external vendors to solve problems that cannot be resolved internally.

Other duties, as assigned.

High School Diploma/GED.

• 5–8 years of related experience.

• As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role.

• 5+ years of experience in systems architecture and/or IT operations,…