Onsite End User Support Pro
Job in
Crownsville, Anne Arundel County, Maryland, 21032, USA
Listed on 2026-09-08
Listing for:
DMI
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
DMI is seeking an End User Support Specialist to assist state agencies with end-user technology needs, including hardware and software support for Windows operating systems, productivity apps, and conferencing tools. The role emphasizes strong customer service, ticketing via Service Now, and adherence to DoIT SLAs.
The position is onsite in Crownsville, MD with 9am-5:30pm shifts, requiring 3+ years of help desk experience and relevant certifications such as A+, Network+, or Security+.
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