ServiceNow Developer

Job Responsibilities

Trace Systems is seeking a Service Now Developer to provide full-spectrum development and implementation support for EACN and the 89th Communications Squadron. The developer will translate approved business processes into secure workflows, wireframes, dashboards, modules, and user experiences supporting operational and IT service-management needs.

• Develop, configure, test, implement, and sustain Service Now applications and business workflows supporting EACN and 89 CS requirements.
• Partner with HAF/A1 sprint and Dev Ops teams and Government stakeholders to translate approved processes into workflows and wireframes.
• Develop tailorable dashboards, repeatable processes, reports, forms, and user experiences that are fit for mission needs.
• Implement and enhance IT Service Management, IT Business Management, and IT Asset Management modules and associated business processes.
• Support requirements analysis, backlog refinement, sprint planning, demonstrations, documentation, and release activities.
• Apply development standards, access controls, testing practices, and configuration management within the Government Service Now environment.
• Troubleshoot defects, support integrations, and coordinate production changes with stakeholders and operational support teams.

Job Title: Service Now Developer

Location: Joint Base Andrews, Maryland

Trace Systems is seeking a Service Now Developer to provide full-spectrum development and implementation support for EACN and the 89th Communications Squadron. The developer will translate approved business processes into secure workflows, wireframes, dashboards, modules, and user experiences supporting operational and IT service-management needs.
The project associated with this position is currently in the proposal stage.

• Develop, configure, test, implement, and sustain Service Now applications and business workflows supporting EACN and 89 CS requirements.
• Partner with HAF/A1 sprint and Dev Ops teams and Government stakeholders to translate approved processes into workflows and wireframes.
• Develop tailorable dashboards, repeatable processes, reports, forms, and user experiences that are fit for mission needs.
• Implement and enhance IT Service Management, IT Business Management, and IT Asset Management modules and associated business processes.
• Support requirements analysis, backlog refinement, sprint planning, demonstrations, documentation, and release activities.
• Apply development standards, access controls, testing practices, and configuration management within the Government Service Now environment.
• Troubleshoot defects, support integrations, and coordinate production changes with stakeholders and operational support teams.

• Active, in-scope US Government issued Top Secret clearance (minimum); higher-level eligibility may be required based on assigned access.
• Due to the nature of the work and contract requirements, US Citizenship is required.
• Candidates must meet the applicable DoD 8140 qualification requirements for the assigned work role. DoD 8140 Work Role(s): 632 Systems Developer, Proficiency Level: Intermediate; and may qualify through education, military training, certifications, or a combination thereof.
• Qualifying credentials include a Bachelors degree in Computer Science or Cybersecurity or Data Science or Information Systems or Information Technology or Software Engineering or completion of relevant military training.
• Qualifying certifications may include CSSLP, GCLD, GSEC or other DoD 8140-approved certifications. Higher proficiency-level or equivalent DoD 8140-approved certifications applicable to the assigned work role may also be accepted.
• Strong verbal and written communication skills and…