Customer Service Agent

Eric W Snyder Insurance in Parkton, Maryland, is looking for a motivated and detail-oriented individual to join our team as a Full-Time Customer Service Agent. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment, this is the role for you. As a Customer Service Agent, you will work with our experienced team to help provide excellent service to our Personal Lines clients.

A friendly, customer-service oriented personality and a positive, cooperative attitude are paramount. If you are a motivated and confident self-starter who thrives in a fast-paced environment, then this is your opportunity for you.

Salary Range: $60,000.00 - $75,000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

• Paid Time Off (PTO)
• Hands on Training
• Health Insurance
• Retirement Plan
• Vision Insurance
• Disability Insurance

Remote Type:
No

Job Type: Full-Time

Job Category:
Customer Service Representative

Our local, independent insurance agency is located in Parkton, MD and has been in business for 40 years. We pride ourselves on the strong reputation of integrity and respect established in our community. The glue of our agency is our team. Together, we bring a breadth of knowledge and experience in the industry. Our team takes pride in providing each and every client with exceptional customer service while serving as their advocate - educating and advising them on their insurance needs.

We are constantly growing and adding talent to our agency.

• Holds a P&C Insurance license
• Has at least 3 years insurance industry experience
• Excellent interpersonal and communication skills
• Organizational skills
• Self-motivated with initiative, integrity, and thoughtfulness
• Detail-oriented
• Proactive problem-solver
• Above average computer knowledge and skills
• Team player
• Possess an upbeat, positive and enthusiastic attitude
• Proficiency to multi-task, follow-thru and follow-up

• Support agency by processing new business applications and servicing existing policyholder policies.
• Collect complete underwriting information from walk-in/telephone prospects.
• Prepare and present complete and competitive insurance quotes.
• Conduct claims reporting and follow-up.
• Conduct regular account reviews in an effort to improve retention and sell additional coverages (cross selling and account rounding).
• Build and maintain rapport with producers, clients, and insurance company underwriters and sales team.
• Work on individual or corporate projects that may occasionally be assigned by management.
• Maintain records on policy changes.

Phone
* This phone number may be used by the hiring team to keep you informed about the application process.

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Are you authorized to work in the United States?
* Yes
No

Do you have a valid Property & Casualty Insurance License?
* Yes
No

How many years of insurance experience do you have?
*

Do you understand there is a 90 day probation period?
* Yes
No