Coordinator Workflow

Are you looking to catapult your career by driving high-impact transformation with household brands? Do you crave an entrepreneurial, fast paced, and engaging growth assignment working with incredible people from across the globe?

At Dreyer’s Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri – a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer’s & Edy’s, Skinny Cow and Outshine, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.

Headquartered in Walnut Creek, the Bay Area’s hub for up-and-coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply Chain and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly.

We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it.

Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career we have in store for you.

With limited supervision, this role performs functions within Supply Chain Operations. The Work Flow Coordinator will perform inventory management tasks, inbound (IB)/outbound (OB) analysis and provide ongoing support with IMREX and as a subject matter expert (SME) through SAP processing.

They will be responsible for managing and distributing work to execute an even freight flow from picking, loading, and receiving to meet our critical time goals and all customer orders are completed daily.

The Work Flow Coordinator will need to effectively pull correct resources to fix issues. There is also a common component of small project execution and active participation and leadership in continuous improvement at the distribution center. This is a self-starting role with many interactions with the frontline team and the sites leadership team.

Responsible for all day-to-day warehouse activities including, but not limited to:

• Coordinating daily operations in the form of assigning the workload through IMREX/ VAP Warehouse Management System for all inventory, IB and OB functions (i.e., Picking, Loading, and Receiving). All workload will be handed out by scheduled appointment and priority.
• Utilizing yard management system to arrange trailer moves to and from the dock. Aligning trailers to appropriate door for shipping/receiving.
• Perform periodic audits on but not limited to bill of lading /BOL, ICC and Quality. Assure compliance when filing BOL’s at end of shift/day.
• Communicating vertically and laterally on all matters to the daily workload will be important for daily attainment of business objectives in both verbal and written form as required.
• Resolution of flow issue (s) and problems raised by frontline employees are effectively and timely addressed to ensure continuation of facility operations and downtime is minimized.
• Compiling daily reports on workload status and past due carriers for outbound appointments.
• Ensuring flow procedures are followed appropriately by frontline employees, internal and external sources
• Support operational initiatives and various projects that lead to decisions/strategies.
• Support facility and department guidelines, processes and SOPs balancing both business needs and frontline employee needs.
• Attend all mandatory training sessions held throughout the year.
• Support inventory control (i.e., IB/OB, Order Maintenance, General Questions, FIFO, etc.)
• Support of fill rate (i.e., order packet management, pending/hold management, pre-pick) to ship 100% to the customer.
• Ensure site security by answering front gate calls after hours
• Daily lot…