More jobs:
Client Services Representative
Job in
Boonsboro, Washington County, Maryland, 21713, USA
Listed on 2026-06-17
Listing for:
URUS Group
Full Time
position Listed on 2026-06-17
Job specializations:
-
Management
Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Client Services Representative
Trans Ova Genetics is seeking a relationship‑driven professional who thrives on delivering exceptional service and strategic solutions. In this role, you’ll build long‑term client partnerships, provide personalized consultation, and collaborate with internal teams to ensure success. This position will be based out of our Boonsboro, MD lab.
Responsibilities- Serve as a trusted client advocate by responding promptly (within 24 hours), communicating clearly, resolving issues proactively, and maintaining strong, professional relationships.
- Consult with clients to understand objectives and provide tailored guidance on production planning, genetic services, and animal movement.
- Coordinate cross‑functionally to deliver timely, efficient solutions, adjust services as goals evolve, and support contracts, agreements, and inventory management.
- Communicate technical results and service outcomes effectively to support confident, informed client decision‑making.
- Build long‑term partnerships that drive client retention, represent Trans Ova Genetics with integrity, and contribute to continuous improvement initiatives.
- Support domestic shipping of embryos and semen through accurate documentation, organization, and shipping/receiving coordination.
- Bachelor’s Degree preferred, emphasis in Animal Science, Agribusiness, or related field.
- 1 – 3 years of experience in a client‑facing, consultative role within the agricultural or animal science sectors.
Experience in bovine genetics, dairy, or beef production is highly desirable.
Other Skills/Experience- Excellent interpersonal communication, problem‑solving, and time management skills.
- Comfortable with technology, including Microsoft Excel, Word, PowerPoint, and CRM tools.
- Ability to manage competing demands independently while maintaining attention to detail.
- Professional demeanor with a strong commitment to customer service and ethical standards.
- Proven ability to maintain balance between responsiveness and personal boundaries in a flexible work environment.
- Job Identification 1910
- Posting Date 05/08/2026, 02:34 AM
- Job Schedule Full time
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