Financial Center Manager - Green Station Financial Center

This position is responsible for managing a financial center and its employees on a day‑to‑day basis, operating as a business owner and fostering a client‑centric and risk‑aware culture to help clients achieve their financial goals.

• Develop and source talent, including proactive recruitment.
• Manage client traffic, engage and route clients, and foster client retention.
• Manage business results through formalized management routines and coaching.
• Create a world‑class client experience environment.
• Manage market‑level initiatives prescribed by market leaders.
• Drive operational excellence by engaging employees on business strategy.
• Manage organizational priorities and effective execution.

• Opportunity & Inclusion Champion:
  Create an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data:
  Demonstrate and expect process knowledge, data‑driven decisions, simplicity, and continuous improvement.
• Enterprise Advocate & Communicator:
  Deliver clear and concise messages that motivate and connect contributions to business results.
• Risk Manager:
  Lead and encourage the identification, escalation, and resolution of potential risks.
• People Manager & Coach:
  Know and develop team members through coaching and feedback.
• Financial Steward:
  Manage expenses and demonstrate an owner’s mindset.
• Enterprise Talent Leader:
  Recruit, onboard, and develop talent, and support talent mobility for career growth.
• Driver of Business Outcomes:
  Deliver results through effective team management, structure, and routines.

• Minimum of one year of leadership experience demonstrated through coaching, training, and/or motivating a work team.
• Enthusiastic, highly motivated self‑starter with strong work ethic and intense focus on results, acting in the best interest of the client.
• Collaborates effectively to get things done and builds strong relationships.
• Presents passion, commitment, and drive to deliver an experience that improves clients’ financial lives.
• Confident in identifying solutions for clients and can resolve problems independently or bring in others as needed.
• Communicates effectively and confidently and is comfortable engaging all clients.
• Ability to learn and adapt to new information and technology platforms.
• Applies strong critical thinking and problem‑solving skills to meet clients’ needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Efficiently manages time and capacity; can manage complexity, prioritize tasks, delegate, and execute in a fast‑paced environment.
• Interprets performance results, finds opportunities to drive success, and holds others accountable to results.
• Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance.

• One year of management experience including hiring, coaching, and developing direct reports.
• Experience in financial services and knowledge of industry products and solutions.
• Experience working in an environment with individual and team goals that were routinely met or exceeded.
• Bilingual skills.

• Coaching
• Customer Service Management
• Customer & Client Focus
• Performance Management
• Talent Development
• Business Operations Management
• Recruiting
• Result Orientation
• Risk Management
• Sales Performance Management
• Inclusive Leadership
• Leadership Development
• Prioritization
• Problem Solving
• Referral Management

High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay range: $73,500.00 – $ annually, based on experience, education, and skill set.

We provide industry‑leading benefits, paid time off, resources, and support to help employees make a genuine impact and contribute to our growth and the communities we serve.

Privacy Statement: