Mobile Crisis Supervisor

Who We Are

Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track record of innovation and growth reflects our ability to deliver diverse and highly individualized services. We have a passion for providing empathetic and potentially life‑saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community.

The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.

Santé is seeking a Full‑Time Mobile Crisis Clinical Coordinator to join our frontline crisis intervention team in Timonium, MD
. As a Clinical Coordinator, you will be responsible for the daily operation of the mobile crisis program, including supervising Mobile Crisis Clinicians, completing clinical assessments, and working as part of a police‑based team, providing emergency crisis intervention in the community. This in‑person, supervisory role is not remote.

• Experience working with a wide variety of clients across the lifespan
• Perform a Danger and Environmental Safety Assessment upon arrival at MCT calls
• Develop safety trainings in coordination with the Baltimore County Police Department and ensure the team effectively utilizes all safety measures
• Monitor MCT cases to ensure documentation is completed thoroughly, accurately and timely
• Provide administrative supervision to MCT Clinicians
• Educate on the Emergency Petition process to internal staff and external community resources
• Work in a professional and collaborative manner with law enforcement to manage Mobile Crisis Team(s)
• Be responsible for all scheduling of MCT and ensuring coverage for every shift with Manager
• Be accessible to BCCRS staff as an administrative supervisor as needed or assigned
• Be able to work into some night shifts to be accessible to staff in person
• Assist in development and implementation of community‑based trainings on MCT, BCCRS, and requested topics
• Collaborate with community providers to streamline service delivery (e.g., crisis beds, local hospitals, shelters)
• Update staff on new resources available or changes to existing providers
• Report any needed disciplinary action and work with Supervisor, Director and HR to implement actions
• Participate in community and company boards and committees, as needed
• Attend resource fairs/meetings related to community resources/services
• Communicate relevant information to program auditor, Clinical Manager and Director
• Act as liaison with other Baltimore County Crisis Response Systems
• Be responsible for orienting and training MCT staff
• Check work e‑mail according to agency protocol

• Master’s Degree in Counseling, Social Work, or related field
• Current licensure in the State of Maryland (LCSW, LCSW‑C, or LCPC)
• Board‑Approved Supervisory status preferred but not required
• At least three (3) years of related experience (supervisory experience preferred but not required)
• A valid driver’s license and current automobile insurance
• Be able to be on call every other week
• Be required to work one (1) summer and one (1) winter holiday per year
• Attend the Mandatory Safety Training Day once a year, with ample notice
• Understand that the end of the workday may go beyond the scheduled shift if on a call that extends past the end of shift

• Salary Range: $82,000–$86,000 annually (dependent on licensure and experience)
• Full‑time benefits, including a robust retirement plan (403(b) with company match), comprehensive health coverage, generous paid time off and sick leave, birthday leave, ongoing development programs and career advancement opportunities, a welcoming inclusive workplace, confidential Employee Assistance Program, annual wellness initiatives, award platform and referral program, exclusive discounts, life and AD&D insurance, short and long‑term disability coverage, optional legal assistance,…