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Program Assistant Manager

Job in Freeland, Baltimore City, Maryland, 21053, USA
Listing for: Penn-Mar Human Services
Full Time position
Listed on 2026-08-13
Job specializations:
  • Management
    Operations Management, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 48800 - 56120 USD Yearly USD 48800.00 56120.00 YEAR
Job Description & How to Apply Below
Location: Freeland

Central
310 Old Freeland Rd
Freeland, MD 21053, USA

Central
310 Old Freeland Rd
Freeland, MD 21053, USA

  • Starting annual salary of$48,800
    for the Program Assistant Manager
  • 17 days of accrued PTO your first year + holiday pay (increasing to 19 days beginning in your second year)
  • Full benefits package: medical, dental, vision, short- and long-term disability
  • Employee referral bonus program
  • Extensive paid training, as well as continual opportunities for job-related education and career advancement(including our career ladders program)
  • Supportive leadership team who wants to help YOU succeed
  • associate's degree + 4 years of relevant experience supporting individuals with IDD; OR bachelor's degree + 2 years of experience; OR master's degree + 1 year of experience
  • 2 years of supervisory experience (supervising two or more team members)
  • valid U.S. driver's license with at least 2 years of driving experience (NOTE time spent driving on a learner's permit/provisional license does NOT count toward this 2-year requirement)
  • must be willing and able to undergo pre-employment and random drug screening
  • must be authorized to work in the U.S.
  • must be at least 18 years old

The Program Assistant Manager is responsible for
:

  • Directly supervising "Sub" (PRN) direct support team members
    • complete 6-month and annual performance reviews
    • oversee training and certification process for direct reports
    • monitor, review, and approve direct reports' timesheets and PTO requests
    • ensure completion of daily service notes, daily attendance, and other required documentation
    • provide regular feedback and retraining when necessary
  • complete rep-payee paperwork when applicable, coordinate tax filing, monitor resource limits, establish ABLE/Pooled Asset Trusts as needed
  • coordinate completion of SSA/SSI/SSDI benefit paperwork
  • approve payment of bills (medical, room and board, subscriptions, etc.)
  • monitor all financial documents for people supported to ensure accuracy and spending integrity
  • submit credit card receipts and code appropriately
  • approve credit card receipts of program purchases submitted by Residential Supervisor
  • follow all incident reporting based on state requirements, by the required timeframe, and within the appropriate system
  • ensure all incidents that require investigation are started and finished within the required timeframe
  • participate in, and coordinate follow up procedures after, admin reviews
  • Compliance
    • Ensure team members are trained and up to date on individuals' PCPs/ISPs
    • guarantee all plans and protocols pertaining to an individual's support needs are accurate and revised annually and/or as necessary
    • ensure that yourself and your direct reports complete all mandatory trainings and certifications within required time frames
    • complete monthly site assessments; implement and ensure completion of correction plans when necessary
    • actively participate in licensing reviews

Physical Requirements
:

  • Lift and carry or otherwise move items weighing 20/50 pounds regularly/occasionally
  • Transfer or assist in transferring individuals
  • Adequate visual acuity to perform essential functions
  • Read, write, and speak English to communicate with individuals and team members

Penn-Mar is an Equal Opportunity Employer and is committed to diversity and inclusion

Qualifications Skills Behaviors

:

Motivations

:

Education Experience Licenses  & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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