Director , Campus Operations

Located 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines. CSM is among America’s top 100 producers of Minority Associate Degrees in twenty categories, according to Diverse Issues in Higher Education. CSM offers excellent health insurance benefits;
State Retirement Pension plan; wellness programs;
Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break. We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs.

The Director of Campus Operations provides operational leadership for scheduling services, event execution, and campus coordination activities across all locations. Reporting to the Executive Director, this role is responsible for implementing departmental strategies and ensuring consistent, high-quality delivery of scheduling and event-related services. The Director oversees Campus Operations Coordinators and the Scheduling Unit, translating departmental priorities into effective workflows, staffing models, and service standards.

This position ensures efficient room assignments, coordinated event logistics, and accurate scheduling operations that support academic and administrative needs. The Director serves as the system administrator for Coursedog and is responsible for maintaining system functionality, data integrity, and user adoption. Through strong operational oversight and collaboration, the Director ensures that campus operations are responsive, efficient, and aligned with established policies and institutional expectations.

The Director provides direct operational support to the Executive Director and serves as the designated lead for Campus Operations in their absence, ensuring continuity of operations, decision-making, and communication within established policies and authority.

Reports to:

Executive Director, Campus Operations

The hiring salary for this position will be from the min to mid-point of the salary range advertised. This position is open until filled.

• Oversee the execution of all campus events, ensuring consistency, efficiency, and adherence to established policies and service standards
• Ensure appropriate coordination of staffing, space setup, equipment, and support services
• Direct implementation of standardized event procedures across all campuses
• Monitor event execution outcomes and address operational issues in real time
• Ensure alignment and coordination with Facilities, IT, Public Safety, and other support units

• Direct the daily operations of the Scheduling Unit, ensuring accuracy, consistency, and efficiency
• Serve as the institutional administrator for Coursedog, including system configuration, governance, user access, training, and optimization
• Implement scheduling policies, priorities, and workflows established at the executive level
• Oversee room assignments for academic courses, events, and shared-use spaces
• Resolve scheduling conflicts and competing priorities through structured processes
• Ensure data integrity, system performance, and continuous improvement of scheduling operations

• Oversee tracking and reconciliation of event-related revenue, fees, and cost recovery processes
• Ensure accurate billing, invoicing, and financial documentation
• Monitor and report on space utilization, scheduling volume and demand
• Analyze operational data to…