Area Manager, Management General Management

JOB SUMMARY: This position provides day-to-day supervision for employees and supervisors assigned to specific worksites ensuring efficient and quality work through coordination of daily assigned work tasks.

• Bilingual English/Spanish is a must
• Must have valid license, driving required nightly to get to crews and job sites
• Professional appearance and demeanor, leveled headed to handle conflicts
• supervise an area with 6 to 10 teams (each team can be 1 to 4 people)
• Must have computer savvy
• Able to work approximately 4pm to midnight (time can fluctuate depending on crews and nights)
• MUST fill in when a supervisor is out or a team member is out (This means physically cleaning with the crews)
• Must help with Interviewing and Hiring new employees and terminating employees including paperwork involved
• Identify recruitment sources in the area and foster relationships to assist in meeting staffing levels.
• Work with office staff to recruit employees.
• Must be able to discipline employees through progressive behavior notices and one on one meetings
• Must check in with divisional manager daily
• Inspect client buildings for quality and make sure OSHA requirements are upheld
• Verify and check employees hours, correct any wrong clock punches
• Network with Facility Managers and contractors at worksites and other locations to discuss Schuman’s product sand service in an effort to increase revenue.
• Contact clients in case of emergency and to check on issues or concerns
• Train all new supervisors in area as well as workers on Schuman Cleaning Systems such as clean by color, continue cleaning and looking for better ways to clean. Train employees through hands on demonstration and instruction as needed with new and current employees.
• Continued training employees on efficient cleaning processes and quality
• Motivate employees so they grow with the company
• React in a timely matter to issues and concerns, generally contacting the client right away and fixing the issue within 24 hours.
• Assign work location and specific jobs as needed to work crews. Ensure that staffing is adequate on all jobs to meet Schuman’s expectations for quality work and to meet customer needs.
• Pick up supplies as needed either from Schuman office or Vendors
• Supervise work crews to ensure that full understanding of work crew on expectation of each job, that assignments are understand and completed efficiently and in accordance with expectations and that work is completed in accordance with the customers’ expectations.
• Look for ways to promote other Schuman services such as carpet and tile cleaning.
• Maintain fuel cost budget in accordance with division budget.
• Inspect company vans and fusions, Maintain vans and fusions, tools and supplies to ensure that all are operating efficiently and safely. Replace and repair as needed. (Van to be cleaned weekly)
• Inspect jobs pre and post completion and make adjustments as needed.
• Solve issues on worksite as needed.
• Make sure supervisors are completing all paperwork such as Daily Summary Sheets, time sheets, etc. as needed.
• Motivate and encourage employees to achieve maximum efficiently and to take pride on the job site in the job they are completing, the level of service they are providing and the attention to detail that is required.
• Provide coaching and development of staff including on-going training, team building and effective communication. Keep employees informed of new products, new techniques, changes, policies, procedures, etc.
• Keep this part fun and enjoyable for the employees
• Respond timely to questions from employees and work to resolve employee issues in a timely, fair and equitablemanner in coordination with the Division Manager. Seek appropriate office staff or owners as needed. Decisions should be based in…