Unified Communications Specialist - TS​/SCI w​/Poly

Job Title

Unified Communications Specialist

At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on Communications Specialist Advisor joining our team.

• Type of Requisition: Regular
• Clearance Level Must Currently Possess: Top Secret SCI + Polygraph
• Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph
• Public Trust/Other
  
  Required:
  
  None
• Job Family: Marketing and Communications
• US Citizenship
  
  Required:
  
  Yes
• Scheduled Weekly
  
  Hours:
  
  40
• Travel Required: Less than 10%
• Telecommuting Options: Onsite
• Work Location: USA MD Annapolis Junction

• Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video, and Chat, physical and virtual infrastructure.
• Installation of operating system and security patches.
• Assessing the applicability of vulnerabilities and maintain security compliance of the Voice, Video, and Chat infrastructure.
• Provide support for customer scheduled and unplanned outages, regardless of scale and impact.
• Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms.

• Education:
  
  Bachelor of Arts/Bachelor of Science
• Required Experience:
  
  8+ years of related experience
• Strong knowledge of TCP/IP and DHCP troubleshooting is preferred.
• Must have a thorough knowledge of a Voice over Internet Protocol (VoIP) technologies.
• Should have a strong background with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business.
• Experience with Session Border Controller (SBC) and SIP detailed traces is a plus.
• Must have managed virtualized applications or have knowledge of how to manage virtualized applications.
• Must be proficient in the use of Microsoft Office.
• Good communication and customer service skills.
• Be a team player and have the ability to work in a fast-paced environment.
• Must be able to monitor and process Capabilities Service Desk tickets.
• Certification: 8570 is required Sec.
• Security Clearance Level: TS/SCI w/Poly.
• Location:
  
  On Site.
• US Citizenship Required.

• 401K with company match.
• Comprehensive health and wellness packages.
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from.

The likely salary range for this position is $107,744 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans